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Windows 7: BSOD analysis needed 0x0000003d

01 Dec 2011   #1

Win 7 Ultimate x64
BSOD analysis needed 0x0000003d

Hi All,

i keep getting this random BSOD, your help analyzing what's wrong will be greatly appreciated! thanks!

My Spec
- Ultimate x64
- self built system

- What is the age of system (hardware). 9 month old
- What is the age of OS installation. 9 month old

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Extra information about the problem
BCCode: 3d
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: FFFFF80002CD8A70
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Bucket ID: X64_0x3D_nt!KiInterruptHandler+29
Server information: f88921fa-f57a-4923-a733-afc2fec118a3

My System SpecsSystem Spec
02 Dec 2011   #2

Win 7 Ultimate 64-bit. SP1.

Hello there,
Please attend to these three things...



The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.

Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOT before)

This is another large cause used by daemon tools and alcohol120

Remove any CD visualization programs such as Daemon Tools and Alcohol 120%.
They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller when you're done:DuplexSecure - Downloads

You can use MagicDisc as an alternative.
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

* I do notice McAfee which is a frequent cause of BSOD's.
Please remove it and replace it with Microsoft Security Essentials at least to test.

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
02 Dec 2011   #3

Win 7 Ultimate x64

thanks JMH, i have fixed the first one ASACPI.SYS

unfortunately magic DVD doesnt cut it for me for imaging clones, so i need to stick with daemontool .

i've also been using McAfee for a long time without BSODs so i will just monitor daemon and McAfee and see if im still getting BSODs

my BSODs are some what random and about once a week so i hope the first solved it if not i guess i have to get rid of daemon and mcafee

i appreciate your prompt response! repped!
My System SpecsSystem Spec

02 Dec 2011   #4

Win 7 Ultimate 64-bit. SP1.

Thank you for the response & rep.
It is appreciated...

One request.
Re McAfee
For testing purposes would you please , as advised, remove & replace wth MSE.

My System SpecsSystem Spec
02 Dec 2011   #5

Win 8 Release candidate 8400

1-Good news about Asacpi.sys

2-There are other alternatives to Daemon Tools/Alcohol120 (they both use the same file)

3-McAfee can stay (your call of course) but if the crashes continue I would remove it next.

As always BSOD's are a combination of factors. What works today may not tomorrow and we can but recommend you make the call.
My System SpecsSystem Spec
02 Dec 2011   #6

Win 7 Ultimate x64

thanks JMH and Zigzag,

for testing purposes, i have removed McAfee and replaced it with windows live security

we'll see if the BSOD happens in the week or not!

thanks again for your quick responses!
My System SpecsSystem Spec
02 Dec 2011   #7

Win 7 Ultimate 64-bit. SP1.

Thank you for testing with MSE. :)
Looking forward to your report.
My System SpecsSystem Spec

 BSOD analysis needed 0x0000003d

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