Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD 0x0000003b system_service_exception

04 Dec 2011   #1
Cuthalion

Windows 7 64
 
 
Random BSOD 0x0000003b system_service_exception

Hey guys and thanks for reading. Running Windows 7 64 bit

Recently I've been dealing with the BSOD 0x03b system service exception, I've already ran memtest through 4 passes and 0 errors. Already using Microsoft security essentials.

Now, to clarify, I used to get BSOD's a lot more often, 0x1e, 0x03b, and some others I can't recall, since I've updated drivers, taken everything out of the computer, cleaned it real well, and placed everything back in. Now I only get the 0x03b.

It also used to only occur while playing games, Rift, and BF3 were the most common. Now it typically occurs while just surfing the internet. I ran windows 7 upgrade advisor and it said that microsoft .NET Framework 1.1 isn't compatible with Windows 7, however after web searching I've found that, that doesn't have much to do with it, most likely.

I've read that this is commonly a video card issue, and was wondering if there was any quick way to see if thats what it is?

System is around 6-7 months old.


My System SpecsSystem Spec
.
04 Dec 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cuthalion View Post
Hey guys and thanks for reading. Running Windows 7 64 bit

Recently I've been dealing with the BSOD 0x03b system service exception, I've already ran memtest through 4 passes and 0 errors. Already using Microsoft security essentials.

Now, to clarify, I used to get BSOD's a lot more often, 0x1e, 0x03b, and some others I can't recall, since I've updated drivers, taken everything out of the computer, cleaned it real well, and placed everything back in. Now I only get the 0x03b.

It also used to only occur while playing games, Rift, and BF3 were the most common. Now it typically occurs while just surfing the internet. I ran windows 7 upgrade advisor and it said that microsoft .NET Framework 1.1 isn't compatible with Windows 7, however after web searching I've found that, that doesn't have much to do with it, most likely.

I've read that this is commonly a video card issue, and was wondering if there was any quick way to see if thats what it is?

System is around 6-7 months old.
36 of 50 were caused by a memory exception (probably a driver). Please run these two tests to verify your ram, and find the offending driver.

If you are overclocking anything reset to default before running these tests.
In other words STOP!


1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Code:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
Reply

 Random BSOD 0x0000003b system_service_exception




Thread Tools




Similar help and support threads
Thread Forum
Random SYSTEM_SERVICE_EXCEPTION 0x0000003b on new laptop
Hello all, A user at the company where I work is encountering a blue screen and I'm pulling my hair out trying to diagnose it. He just got a brand new laptop (Dell Mobile Precision 5510, Core i7-6820HQ CPU, 16GB RAM, Quadro M1000M graphics, M.2 boot SSD) at the same time as 4 other users. All 5...
BSOD Help and Support
BSOD: System_Service_Exception 0x0000003b
Hello. I've never really had this issue until around 1-3 weeks ago. My system enters the BSOD somewhat randomly. It usually doesn't happen within the first 45 mins of it running. I have excellent ventilation so heat isn't the issue. Most of the time it happens, I tend of have my browser Firefox or...
BSOD Help and Support
BSOD - SYSTEM_SERVICE_EXCEPTION - 0x0000003B
I am getting random Blue Screens that seem to (sometimes) trigger whenever I download something, run an application, or load a web page. I just reinstalled windows in an attempt to stop these errors. I have updated all of my drivers using Dell's System Detect. I installed Malwarebytes...
BSOD Help and Support
BSOD System_Service_Exception 0x0000003B
Hello Everyone, I recently re-installed and reformatted my HP m9520f Win7 Ultimate 64-bit system and I encountered the third time of having the BSOD "System_Service_Exception 0x0000003B" error. I have installed the most recent NVIDIA GeForce 9600 GS driver update to see if it solves the problem...
BSOD Help and Support
BSOD, 0x0000003b; SYSTEM_SERVICE_EXCEPTION
System imformation Speccy information MINIDUMPS Zip file containing the mini Dumps I re-formatted my computer on the 22-january 2014, There were no bluescreens other than PSU failures before then. If any other information is needed, let me know, I will try and respond as soon as possible.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:23.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App