New
#1
BSOD after Itunes Update - Locale ID: 1033, Bad Driver - No Safe Mode
Hi -
I need help with a BSOD and subsequent boot failure. Windows Startup Repair can't fix the computer automatically and I'm at a loss.
The problem occurred after I updated to the latest version of Itunes a few days ago.
Sorry forum - This post doesn't follow the BSOD posting instructions. Right now, I can't even boot into safe mode, so I don't know how to run the utilities.
Here is what I got from Startup Repair:
Problem signature
Problem Event Name: StartupRemairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200795
Problem Signature 05: AutoFailover
Problem Signature 06: 9
Problem Signature 07: BadDriver
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Details about the computer:
Acer Aspire AS1830T-3730 laptop
Core i3 - 1.2GHz
4GB DDR3 SD RAM
WD Caviar Black 750GB
Windows 7 Ultimate x64 - (retail re-installed)
Any help would be greatly appreciated.