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#1
Cannot launch recovery
I am running a StudioXPS 1640 on Windows 7 Professional 64bit. The computer had a BSOD after I attempted to end the Steam process. Since then, the BIOS boot splash will come up but occasionally hang there. When it does not hang, windows will not start. I tried boot from both the install and recovery disks, but after loading the windows files all I get is a blank black screen. after about 10 minutes a mouse cursor shows up and can be moved but nothing else happens. Tried right-clicking and nothing happened. Also cannot access task manager. Any and all help would be greatly appreciated.