Crash on Shutdown, Restart and (suspected) Hibernate


  1. Posts : 9
    MS Windows 7 Home Premium 64-bit SP1
       #1

    Crash on Shutdown, Restart and (suspected) Hibernate


    Hello knowledgeable forum users, I was hoping for some help. :)

    My computer crashes on shutdown, restart and I suspect hibernate (I think that is what causes them while it sits idle). It was more broken yesterday than it is now, as I have seemingly solved some of the problems. I have included some history below, just in case it's useful.

    I got back from a trip (4 month exchange) and installed 26 windows updates. only KB2607576 failed, then it worked when windows tried again. When I opened Windows after that, my NIC card and several USB drivers weren't working (code 10 I think... certain .dlls didn't load). I had to disable/reenable each device/usb one in order to get them working. Occasionally the system would hang while I did this, usually on the last USB - forcing a manual power off.

    I eventually rolled back to a restore solved before I left for my exchange and; updated my BIOS, chipset and USB to the latest from the manu's site. I figure windows installed the new USB 3.0 drivers (Renases USB 3.0 Host Controller/Root Hub) without any regard to my chipset/bios version and this somehow caused the problem - though I have no evidence and little experience in this area.

    Windows was also telling me Skype wasn't working, though it appeared to be working fine (it gave mo the fix a problem with... dialogue). I have re-installed Skype since.

    Now everything seems to be working (NIC, USB, etc.), except for the crashes. When it crashes, I see a BSOD. A BSOD was happening earlier while the NIC/USB were acting up also, but there appear to be no logs for those. These are in fact the only logs I have, and this has happened several times. Perhaps these logs persist because my last startup/shutdown was done in safe mode? Maybe the SSD has something to do with the vanishing logs?

    Halp?
    Last edited by NotAnAmbiTurner; 07 Dec 2011 at 18:36. Reason: Didn't read the sticky post... my bad. Thanks SmurofNeves. Instructions followed (I hope). Also @ perfmon... that's SO COOL!!
      My Computer


  2. Posts : 467
    Seven ultimate 32bit
       #2

    Please read & post as follow - https://www.sevenforums.com/crashes-d...tructions.html

    You should find some DMP's with the EXE....
      My Computer


  3. Posts : 9
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #3

    Thanks Smurof.
      My Computer


 

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