BSOD After SPSS V.19 Installation


  1. Posts : 4
    Windows 7 Enterprise 32 bit, Service Pack 1
       #1

    BSOD After SPSS V.19 Installation


    To all the genius out there....I really need your great knowledge to help me out please.

    I installed SPSS V.19 on my laptop last night and it caused me a BSOD straight away when I tried to double click to open the program. I have tried to re-installed it for a few times but the problem still exist. I obtained the SPSS disc from my university with the license as well. There was no error at all during the installation. It went perfectly well all the way. License authorization was succeeded with no problem too.

    I've attached all the minidump files + perfmon.html for your information.

    Sorry if my explanation has confused you. I'm kinda new with using thread forum.
    Thank you so much in advance for your help :)
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Update (or uninstall if not needed) the software\driver for Asus Data Security Manager Driver

    ASUSTeK Computer Inc. -Support- Drivers and Download


    Update software\driver for ASUS NB Probe program yours is old from 20-Aug-03 no way to be compatible with windows 7.

    ASUSTeK Computer Inc. -Support- Drivers and Download


    Update software\driver for RIM Virtual Driver (probably associated with a Blackberry)

    Research In Motion - Products


    Update software\driver for Suyin USB 2.0 Webcam driver

    http://www.suyin.com/en/main.html


    Remove avg from your system.


    Download,install and use Microsoft Security Essentials with windows firewall.


    Run SFC /SCANNOW Command - System File Checker you may need to run it 2-3 times to "fix" everything.


    Run RAM - Test with Memtest86+
    Leave it to run overnight.


    Finish and post back.
      My Computer


  3. Posts : 4
    Windows 7 Enterprise 32 bit, Service Pack 1
    Thread Starter
       #3

    Thank you Panais for your advice. I'll give it a go now and will post back after all has been done :)

    Cheers
      My Computer


  4. Posts : 4
    Windows 7 Enterprise 32 bit, Service Pack 1
    Thread Starter
       #4

    panais said:
    Update (or uninstall if not needed) the software\driver for Asus Data Security Manager Driver

    ASUSTeK Computer Inc. -Support- Drivers and Download


    Update software\driver for ASUS NB Probe program yours is old from 20-Aug-03 no way to be compatible with windows 7.

    ASUSTeK Computer Inc. -Support- Drivers and Download


    Update software\driver for RIM Virtual Driver (probably associated with a Blackberry)

    Research In Motion - Products


    Update software\driver for Suyin USB 2.0 Webcam driver

    http://www.suyin.com/en/main.html


    Remove avg from your system.


    Download,install and use Microsoft Security Essentials with windows firewall.


    Run SFC /SCANNOW Command - System File Checker you may need to run it 2-3 times to "fix" everything.


    Run RAM - Test with Memtest86+
    Leave it to run overnight.


    Finish and post back.

    Done everything as you suggested and now my laptop is back to normal. SPSS is working now also. Thank you once again for your advice. Most appreciated
      My Computer


  5. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #5

    So far so good.

    Now,we want to ensure that everything is working ok.

    Work,play as usual,give it time and tomorrow post back with news.
      My Computer


  6. Posts : 4
    Windows 7 Enterprise 32 bit, Service Pack 1
    Thread Starter
       #6

    Just to update....My system is all well now. SPSS is running fine too. No more BSOD.

    Thanks Panais for your help.

    Have a merry x'mas & Happy New Year.
      My Computer


  7. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #7

    Good news!

    You are welcome!

    Thanks for posting back and for the Christmas Wishes. :)

    I wish you a Merry Christmas and a Happy new year to you and your family!
      My Computer


 

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