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Windows 7: Laptop Constantly Freezes Every 2-10 Minutes Since Purchase

10 Dec 2011   #11

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Quote   Quote: Originally Posted by JMH View Post

I am a tad curious...
When did you start using Norton 2012?
From my reading there have been a few issues with this version & some people are reportedly rolling back to 2011.
Basically, had the laptop since February, with Norton 2011. Updated it to 2012 a couple of months ago by right clicking on icon in taskbar. The issue occured with both versions installed.

My System SpecsSystem Spec
10 Dec 2011   #12

Win 7 Ultimate 64-bit. SP1.

Your original posts states...

Since purchase, every 2-10 minutes the laptop will freeze for 2-4 minutes during which in some instances I'll be able to move around with the mouse and switch tabs in chrome, but not much else, and in other cases it will be a complete freeze.
It's driven me to complete exasperation, please could somebody help me out?
You say you have a Warranty.

I strongly suggest that you should seek advice asap.{ before the Warranty expires}
Under Warranty terms a duty of care applies.
My System SpecsSystem Spec

 Laptop Constantly Freezes Every 2-10 Minutes Since Purchase

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