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Windows 7: Appcrash.exe error

10 Dec 2011   #1
costello

win7
 
 
Appcrash.exe error

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc9bb
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000005
Exception Offset: 000000000004d174
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 5b2a
Additional Information 2: 5b2abf6e94653c68e97ecad4df18dc30
Additional Information 3: f646
Additional Information 4: f6468affa996a8ec49dfe602526db7f1

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i don't know if it was posted or not

hope is there a fix available

thanks


My System SpecsSystem Spec
.
10 Dec 2011   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

My System SpecsSystem Spec
10 Dec 2011   #3
costello

win7
 
 

it happen when i open a movie or i browse randomly at my files
My System SpecsSystem Spec
.

10 Dec 2011   #4
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Did you try all three diagnostic methods? You could also try running a System File Checker scan to see if any system files have been damaged or corrupted. Suggest you use Option Two.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
10 Dec 2011   #5
jcgriff2

Windows 7 - Vista
 
 

Quote   Quote: Originally Posted by costello View Post
Problem Event Name: APPCRASH
Application Name: explorer.exe
Fault Module Name: ntdll.dll
Exception Code: c0000005
0xc0000005 = memory access violation

Do you have a 3rd party firewall installed, e.g., an Internet Security Suite?

If so - Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Check for Ethernet & wifi driver updates - Driver Reference Table - sysnative.com MVP
My System SpecsSystem Spec
11 Dec 2011   #6
costello

win7
 
 

@jcgriff2 i don't have any firewall installed....

@

marsmimar im doing it right now
My System SpecsSystem Spec
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 Appcrash.exe error




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