BDOD, stop: c0000221 \systemroot\system32\ntdll.dll


  1. Posts : 112
    Windows 7 Ultimate 64-bit
       #1

    BDOD, stop: c0000221 \systemroot\system32\ntdll.dll


    Hi all, yesterday on startup my pc BSOD'd, I wasn't quick enough to get the error codes, I tried rebooting a few times but no lock, I tried to boot in to safe mode but still BSOD'd, now I do not even have the option to start in safe mode, only start windows normally or launch recovery, the recovery console also BSOD's.
    I thought put in the win 7 disk that'll sort it, no luck, it says loading files for a few minutes the i get a blue screen with the error;
    stop: c0000221 \systemroot\system32\ntdll.dll
    Have done a bit of googling and I have found everything from just a corrupt file to HDD is failing.
    The only recent change to the system was the installation of filezilla FTP.

    Any thoughts on what it could be or what I should do would be most appreciated.

    Is there a way for me to get the crash report without loading windows?

    Thanks,
    Last edited by DxxS; 13 Dec 2011 at 09:09.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    DxxS said:
    Hi all, yesterday on startup my pc BSOD'd, I wasn't quick enough to get the error codes, I tried rebooting a few times but no lock, I tried to boot in to safe mode but still BSOD'd, now I do not even have the option to start in safe mode, only start windows normally or launch recovery, the recovery console also BSOD's.
    I thought put in the win 7 disk that'll sort it, no luck, it says loading files for a few minutes the i get a blue screen with the error;
    stop: c0000221 \systemroot\system32\ntdll.dll
    Have done a bit of googling and I have found everything from just a corrupt file to HDD is failing.
    The only recent change to the system was the installation of filezilla FTP.

    Any thoughts on what it could be or what I should do would be most appreciated.

    Is there a way for me to get the crash report without loading windows?

    Thanks,
    You dont have to do a clean install but you will have to do a repair install. Do you have the win 7 dvd?
      My Computer


  3. Posts : 112
    Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    I do have the disk, when i put it i it says loading files for a while then bsod's with the ntdll.dll error, my disk is a little dirty, will try making a copy and trying that, will also try another dvd drive as mine sometimes plays up annd will report back.

    Thanks,
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    DxxS said:
    I do have the disk, when i put it i it says loading files for a while then bsod's with the ntdll.dll error, my disk is a little dirty, will try making a copy and trying that, will also try another dvd drive as mine sometimes plays up annd will report back.

    Thanks,
    If you cant fix that one and have a valid license you can download a new ISO image.
      My Computer


  5. Posts : 112
    Windows 7 Ultimate 64-bit
    Thread Starter
       #5

    Now im stumped, unplugged my hdd's plugged in a new one to try installing fresh win7, it said windows is loading files for a minute then bsod, then got my old xp out, got about half way through the install then bsod.

    Im pretty sure i have the latest bios, on the asus site the latest update is 2009 and i updated it about 8 months ago.

    any thoughts?

    thanks,
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    DxxS said:
    Now im stumped, unplugged my hdd's plugged in a new one to try installing fresh win7, it said windows is loading files for a minute then bsod, then got my old xp out, got about half way through the install then bsod.

    Im pretty sure i have the latest bios, on the asus site the latest update is 2009 and i updated it about 8 months ago.

    any thoughts?

    thanks,
    Feels like hardware. Maybe RAM
      My Computer


  7. Posts : 112
    Windows 7 Ultimate 64-bit
    Thread Starter
       #7

    Would memtest86 be my best starting point?
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    DxxS said:
    Would memtest86 be my best starting point?

    Cant hurt.



    If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!



    1-Memtest.

    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.

    RAM - Test with Memtest86+
      My Computer


  9. Posts : 112
    Windows 7 Ultimate 64-bit
    Thread Starter
       #9

    All sorted, thanks for the info and help zigzag, after many hours of memtest my 4th stick of ram was dead, had to be that last one i tested, I tested it in a few slots to be sure and it is defo dead, now running on 3gb ram. upgrade soon me thinnks.

    Thanks again.
      My Computer


  10. Posts : 1
    Windows 7 professional 32 bit
       #10

    I have probblem when trying to install Windows xp but I noticed that my installation disc were corupted.Maybe I helped someone.
      My Computer


 

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