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Windows 7: BSOD - brand new laptop rebuilt with provided set of drivers

13 Dec 2011   #1

windows 7 pro 67
BSOD - brand new laptop rebuilt with provided set of drivers


I'm new to 7 and need some help. I've got myself a nice laptop for work and leisure packed with power. The problem is I get program crashes and bsod when I seem to push it a bit (no overheating).

It started with crashes while running benchmark softwares. 3d mark 11 got always stuck at the physx tests. I've installed the latest nvidia 560m drivers (specific for this card) and same issue.

Rebuilt pc once more. Played a bit of leagues of legend (not your tough to run app...) and got random game crashes.

Today and it's a bit why I got the laptop in the first place, I got on Star Wars the Old republic. Looks great with that powerful pc but again I get random app crash (either at launch or in game). And of course sometimes I get the dreaded bsod.

I enclose the folder obtained following the "bsod instruction".

Help me you're my only hope

My System SpecsSystem Spec
13 Dec 2011   #2

Windows 7 Ultimate 64bit SP1


You dont have any minidump in your folder.

Check in C:\Windows find the minidump folder copy paste the most recent minidumps in desktop,zip them and upload them here.
My System SpecsSystem Spec
13 Dec 2011   #3

64-bit Windows 8.1 Pro

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec

13 Dec 2011   #4

Windows 7 Ultimate 64bit SP1

Follow the good advice from Tews.

Also you can Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
14 Dec 2011   #5

windows 7 pro 67

As always now i needed a bsod I got none till just a second ago. Plenty of crashes back to desktop and screen freezes + hard resets though...

Here's the dump. Caused much more of an issue this time as had to hard reset to another bsod.

Thanks a lot for all your assistance.
My System SpecsSystem Spec
14 Dec 2011   #6

Windows 7 Ultimate 64bit SP1

The folder is empty.

Go to C:\Windows,find the minidump,copy paste the minidump in desktop,zip the minidump and upload it here.
My System SpecsSystem Spec
14 Dec 2011   #7

windows 7 pro 67

That s the file I attached

****************** sorry, many appologies **************************

Here we go, verified content zip file attached.
My System SpecsSystem Spec

 BSOD - brand new laptop rebuilt with provided set of drivers

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