Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD - brand new laptop rebuilt with provided set of drivers

13 Dec 2011   #1
jedkar

windows 7 pro 67
 
 
BSOD - brand new laptop rebuilt with provided set of drivers

Hi,

I'm new to 7 and need some help. I've got myself a nice laptop for work and leisure packed with power. The problem is I get program crashes and bsod when I seem to push it a bit (no overheating).

It started with crashes while running benchmark softwares. 3d mark 11 got always stuck at the physx tests. I've installed the latest nvidia 560m drivers (specific for this card) and same issue.

Rebuilt pc once more. Played a bit of leagues of legend (not your tough to run app...) and got random game crashes.

Today and it's a bit why I got the laptop in the first place, I got on Star Wars the Old republic. Looks great with that powerful pc but again I get random app crash (either at launch or in game). And of course sometimes I get the dreaded bsod.

I enclose the folder obtained following the "bsod instruction".

Help me you're my only hope


My System SpecsSystem Spec
.
13 Dec 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Hi.

You dont have any minidump in your folder.

Check in C:\Windows find the minidump folder copy paste the most recent minidumps in desktop,zip them and upload them here.
My System SpecsSystem Spec
13 Dec 2011   #3
Tews

64-bit Windows 8.1 Pro
 
 

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
.

13 Dec 2011   #4
panais

Windows 7 Ultimate 64bit SP1
 
 

Follow the good advice from Tews.

Also you can Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
14 Dec 2011   #5
jedkar

windows 7 pro 67
 
 

As always now i needed a bsod I got none till just a second ago. Plenty of crashes back to desktop and screen freezes + hard resets though...

Here's the dump. Caused much more of an issue this time as had to hard reset to another bsod.

Thanks a lot for all your assistance.
My System SpecsSystem Spec
14 Dec 2011   #6
panais

Windows 7 Ultimate 64bit SP1
 
 

The folder is empty.

Go to C:\Windows,find the minidump,copy paste the minidump in desktop,zip the minidump and upload it here.
My System SpecsSystem Spec
14 Dec 2011   #7
jedkar

windows 7 pro 67
 
 

That s the file I attached

****************** sorry, many appologies **************************

Here we go, verified content zip file attached.
My System SpecsSystem Spec
Reply

 BSOD - brand new laptop rebuilt with provided set of drivers




Thread Tools




Similar help and support threads
Thread Forum
Use up-to-date drivers or motherboard provided drivers?
Hi all, I am doing a clean install of my system this week but am unsure if I should be ... a) Use the up-to-date drivers from specific source (e.g. intel chipset, realtek audio etc) ... or ... b) Use Asus motherboard specific drivers (Asus P6T in this instance) Thank in advance for your...
Installation & Setup
A problem with Firefox on a used/rebuilt Dell Inspiron laptop
This is a used/rebuilt Dell Inspiron 3541 laptop that I just got not to long ago. OS Win7 Home 64bit. When I am typing (like in this box for this post) it is taking anywere from 3 to 5 seconds for the words that I just typed to show up on the screen. It doesn't matter whether I use the internal...
Browsers & Mail
Need help extracting drivers from HP provided disc
Hi all, So long story short I purchased an hp dv7 about 4 years ago and the hard drive crashed the other day. I purchased a new hard drive and installed Windows. However after the installation was finished I found myself at my desk to with no drivers or ability to connect to the Internet I...
Drivers
BSOD on brand new computer, only a couple outdated drivers
This is a friend's new laptop that has been having BSOD problems. Random times, browsing, printing, playing music, etc. Its crashed a total of 5 times but there are only 3 dmp files. The error code was not recorded. Thank you for any assistance!
BSOD Help and Support
BSOD On Rebuilt Laptop
I am getting intermitent BSOD since rebuilding my Packard Bell BG45-U300 with WIndows 7 Professionsal 64 bit. I have checked the attached minidump and believe it indicates an issues with lsass.exe? Not sure what to do next, so any help would be appreciated.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:47.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App