Stall on win7 boot, BSOD booting Safemode: BAD_POOL_HEADER


  1. Posts : 4
    Windows 7 Home Premium x64
       #1

    Stall on win7 boot, BSOD booting Safemode: BAD_POOL_HEADER


    Laptop froze during Web browsing, specifically YouTube
    On reboot, stalls on windows 7 boot animation
    When trying to boot into safemode, BSOD: BAD_POOL_HEADER
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    Hi there...


    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 4
    Windows 7 Home Premium x64
    Thread Starter
       #3

    As I stated above, it BSOD's when trying to go into safemode.
    I tried booting in all the different safemode options with the same result
    Also, the laptop tries to repair automatically using the startup repair, but fails trying to do so as well
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4
      My Computer


  5. Posts : 4
    Windows 7 Home Premium x64
    Thread Starter
       #5

    I understand I can do a clean install using recovery partition, but I would love to boot back first to make sure I backup all my data and such. Also, i'm pretty sure my laptop did not come with a windows 7 CD. Just had the recovery partition.
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    therealjedi said:
    I understand I can do a clean install using recovery partition, but I would love to boot back first to make sure I backup all my data and such. Also, i'm pretty sure my laptop did not come with a windows 7 CD. Just had the recovery partition.
    If you cant boot, dont have a win 7 dvd, and dont want to do a system restore what options are left?
      My Computer


  7. Posts : 4
    Windows 7 Home Premium x64
    Thread Starter
       #7

    That's what i'm hoping you guys could help me figure out.
    Going to borrow my friends win7 cd tomorrow. And try that.
      My Computer


 

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