Multiple BSODs in the last couple of months


  1. Posts : 18
    Windows 7 Home Premium 64bit
       #1

    Multiple BSODs in the last couple of months


    Hi guys, I've been getting a lot of blue screens on my newish laptop, got it in September and I sometimes get a good few per day.
    I've got Windows 7 64-bit and it came installed when I bought the laptop.
    I've attached the relevant things, and I'd be very grateful if someone could take a look and see if they can tell what's up!

    Thanks in advance.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    joeevans1993 said:
    Hi guys, I've been getting a lot of blue screens on my newish laptop, got it in September and I sometimes get a good few per day.
    I've got Windows 7 64-bit and it came installed when I bought the laptop.
    I've attached the relevant things, and I'd be very grateful if someone could take a look and see if they can tell what's up!

    Thanks in advance.

    The 5 most recent are caused by memory corruption (probably a driver-My bet is avg)

    I notice your AVG which is often at least a contributing cause of BSOD'S . Please remove and replace your AVG with Microsoft Security Essentials AT LEAST TO TEST


    Download tools and utilities | AVG Worldwide



    Microsoft Security Essentials - Free Antivirus for Windows



    These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

    If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!



    1-Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.

    RAM - Test with Memtest86+



    2-Driver verifier

    I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Driver Verifier - Enable and Disable


    Further Reading
    Using Driver Verifier to identify issues with Windows drivers for advanced users
      My Computer


  3. Posts : 18
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks very much for the fast reply, I'll give it a go in the next few days and let you know how it goes!
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    joeevans1993 said:
    Thanks very much for the fast reply, I'll give it a go in the next few days and let you know how it goes!

    Good Luck
      My Computer


 

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