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Windows 7: BEX error/windows explorer crash after trying to print

15 Dec 2011   #1

windows 7
BEX error/windows explorer crash after trying to print

I'm having problems printing to a Xerox docucolor 250 with creo spire controller from windows explorer. I can send jobs just fine to the other printers in the shop but when I try to print to the 250 it crashes windows explorer. The problem details indicate a BEX error with the fault module name: stackhash_0a9e. Not sure if any other details would be pertinent. :\

My System SpecsSystem Spec
15 Dec 2011   #2

windows 7

found out the 250 is not supported in windows 7. thanks!
My System SpecsSystem Spec

 BEX error/windows explorer crash after trying to print

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