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19 Dec 2011 | #61 |
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If your drive is unable to be fully scanned using the WD utilities, I imagine a clean format will not help. It is better to contact WD and get it replaced while you are still under warranty. You could run the clean format and then run the diagnostic tools again; it's possible that may allow it to pass, but I have a feeling you have bigger issues with that drive.
If you do a full format and then the diagnostics pass, then it may just be that you had some bad sectors that built up and the drive is actually fine. If a full format still does not resolve all issues, i.e. maybe the diagnostic passes but your computer starts having similar issues again in a week or a month, it may mean your drive is failing. |
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19 Dec 2011 | #62 |
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If your drive is unable to be fully scanned using the WD utilities, I imagine a clean format will not help. It is better to contact WD and get it replaced while you are still under warranty. You could run the clean format and then run the diagnostic tools again; it's possible that may allow it to pass, but I have a feeling you have bigger issues with that drive. If you do a full format and then the diagnostics pass, then it may just be that you had some bad sectors that built up and the drive is actually fine. If a full format still does not resolve all issues, i.e. maybe the diagnostic passes but your computer starts having similar issues again in a week or a month, it may mean your drive is failing. I still have 4 more years of warranty on this drive. I'm thinking of keeping most of my data saved on the storage drive I have from now on, in case my drive fails again. But right now I am able to boot and run programs normally. Maybe after 1-2 years, SSDs will be cheaper and I can just get one of those for my primary OS, and still be able to try RMA this one after I have a drive I can boot with. Because I don't really want to be without a drive and not use Windows while I wait for RMA, and still have chance that the replacement drive will fail as well. Basically, I will keep this re-imaged setup until I can't boot again, then I will re-format completely and run the tests. Hopefully try to buy myself more time until SSDs are cheap, then RMA this and get a brand new drive. |
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19 Dec 2011 | #63 |
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19 Dec 2011 | #64 |
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19 Dec 2011 | #65 |
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Ah, I guess I misunderstood what you meant when you said OEM. I thought you meant it came prebuilt into your machine. If you bought it off the shelf, then you should look into what WD offers. I know they used to offer free shipping, and they would ship a new drive right away for consumers with the consumer sending the old drive back in the new drive's box and packaging.
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20 Dec 2011 | #66 |
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Ah, I guess I misunderstood what you meant when you said OEM. I thought you meant it came prebuilt into your machine. If you bought it off the shelf, then you should look into what WD offers. I know they used to offer free shipping, and they would ship a new drive right away for consumers with the consumer sending the old drive back in the new drive's box and packaging.
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20 Dec 2011 | #67 |
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Ah, I guess I misunderstood what you meant when you said OEM. I thought you meant it came prebuilt into your machine. If you bought it off the shelf, then you should look into what WD offers. I know they used to offer free shipping, and they would ship a new drive right away for consumers with the consumer sending the old drive back in the new drive's box and packaging.
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10 Jan 2012 | #68 |
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How did the hard drive return go? Please let us know if you need anything more.
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10 Jan 2012 | #69 |
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I didn't return it lol, I'm still using the reimaged drive. So far everything works normally. But I plan on buying a new SSD to replace it soon, hopefully prices will be down just in time. Once I get all my apps instaled on that, then I'll RMA the drive.
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10 Jan 2012 | #70 |
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SSD Links
I didn't return it lol, I'm still using the reimaged drive. So far everything works normally. But I plan on buying a new SSD to replace it soon, hopefully prices will be down just in time. Once I get all my apps instaled on that, then I'll RMA the drive.
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