BSOD just browsing on chrome


  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    BSOD just browsing on chrome


    Hey guys, I got a BSOD just browsing on Chrome, first time it's happened. I uploaded my .dmp file. Thanks guys.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Please follow the tutorial fully:


    Currently from the one crash dump.
    • STOP 0x0000004A: IRQL_GT_ZERO_AT_SYSTEM_SERVICE

      Usual causes: Device driver

    Bit Defender seems to be causing a problem. Please uninstall it and use MSE for testing purpose.
    ------------------------
    Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:

       Note
    Do not start the trial version of MalwareBytes
    You may also take a look at:

    ------------------------
    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow - read here

    Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
    ------------------------
    Code:
    dtsoftbus01.sys             Mon Oct 17 18:12:30 2011
    Daemon Tools (also Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.

    As an alternative:

    ------------------------
    Update or remove the software & its drivers below:
    LogMeIn Hamachi Virtual || hamachi.sys || Thu Feb 19 16:36:41 2009
    PACE Anti-Piracy InterLok software || Tpkd.sys || Fri May 22 03:36:18 2009
       Information


    Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).
    Arc said:
    Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.

    • Uninstall All nvidia items in Control Panel > Programs and features
      • 3D Vision Control Driver
      • 3D Vision Driver
      • Graphics Driver
      • HD Audio Driver
      • PhysX
      • nvidia Update

      (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
    • Now follow Drivers - Clean Left over Files after Uninstalling
    • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


    Let us know the results.
    Let us know the results.
    Code:
    Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
    Debug session time: Mon Aug 26 10:00:55.585 2013 (UTC + 6:00)
    System Uptime: 0 days 20:34:03.413
    BugCheck 4A, {775b132a, 2, 0, fffff8800bb2ab60}
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Probably caused by : ntoskrnl.exe ( nt+75b80 )
    BUGCHECK_STR:  RAISED_IRQL_FAULT
    PROCESS_NAME: NOT FOUND
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer


  3. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #3

    koolkat77 said:
    Please follow the tutorial fully:
    [/FONT][/CODE]
    Hey sorry about that! Here it is.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Thanks. I will check them.
    You can follow the rest of the instructions in the meantime.
      My Computer


  5. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Hi there, I got a CBS.log from the SFC /scannow procedure, but I can't seem to manage to .rar it and upload it, says its in use. But the error did say it found something and it will be fixed on the next restart. Also, I don't know what you want me to do with the code below, thanks!

    Code:
    dtsoftbus01.sys             Mon Oct 17 18:12:30 2011
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    flipboii said:
    Hi there, I got a CBS.log from the SFC /scannow procedure, but I can't seem to manage to .rar it and upload it, says its in use. But the error did say it found something and it will be fixed on the next restart. Also, I don't know what you want me to do with the code below, thanks!

    Code:
    dtsoftbus01.sys             Mon Oct 17 18:12:30 2011
    Daemon Tools (also Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.

    As an alternative:
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd
All times are GMT -5. The time now is 21:27.
Find Us