Constant BODs due to usb driver

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  1. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #11

    Also check and if you have any other unnecessary usb software\drivers installed,remove them.
      My Computer


  2. Posts : 49
    Windows 7 Premium 64 bit
    Thread Starter
       #12

    Well, that didn't take long. Renamed the extension, restarted the computer so the driver didn't load and got a Blue Screen and reboot a couple of minutes later.

    Any thoughts?
      My Computer


  3. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #13

    cydoniax said:
    Well, that didn't take long. Renamed the extension, restarted the computer so the driver didn't load and got a Blue Screen and reboot a couple of minutes later.

    Any thoughts?
    Please upload a newer attachment. :)
      My Computer


  4. Posts : 49
    Windows 7 Premium 64 bit
    Thread Starter
       #14

    panais said:
    Also check and if you have any other unnecessary usb software\drivers installed,remove them.
    I'm not sure how to determine if I have any unnecessary ones...sorry.

    I have attached a new report that I just ran. I had about 5 BODs last night which is back to normal.

    Thanks again :)
      My Computer


  5. Posts : 49
    Windows 7 Premium 64 bit
    Thread Starter
       #15

    At this point I'm so frustrated, I'm willing to do a fresh install of Windows. Does anyone know if that usually solves the matter?
      My Computer


  6. Posts : 49
    Windows 7 Premium 64 bit
    Thread Starter
       #16

    Just wondering if anyone had any ideas after sleeping on it for a night :)

    Thanks!
      My Computer


  7. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #17

    Run SFC
    SFC /SCANNOW Command - System File Checker

    Do you have any unnecessary USB devices attached to your system?

    Update the Asus Data Security Manager Driver
    ASUSTeK Computer Inc. -Support- Drivers and Download
      My Computer


  8. Posts : 49
    Windows 7 Premium 64 bit
    Thread Starter
       #18

    yowanvista said:
    Run SFC
    SFC /SCANNOW Command - System File Checker

    Do you have any unnecessary USB devices attached to your system?

    Update the Asus Data Security Manager Driver
    ASUSTeK Computer Inc. -Support- Drivers and Download
    Thank you for your suggestions.

    1. No problems after the scan
    2. I don't have any USB devices attached to the computer which is why it's strange that I keep getting a message that one of the "devices attached to this computer" is not recognized.

    3. I downloaded the Data Security Manager - when I click on the .exe file it asks if I want to repair it or remove it. I'm not sure which to choose?

    Thanks so much.
      My Computer


  9. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #19

    cydoniax said:
    yowanvista said:
    Run SFC
    SFC /SCANNOW Command - System File Checker

    Do you have any unnecessary USB devices attached to your system?

    Update the Asus Data Security Manager Driver
    ASUSTeK Computer Inc. -Support- Drivers and Download
    Thank you for your suggestions.

    1. No problems after the scan
    2. I don't have any USB devices attached to the computer which is why it's strange that I keep getting a message that one of the "devices attached to this computer" is not recognized.

    3. I downloaded the Data Security Manager - when I click on the .exe file it asks if I want to repair it or remove it. I'm not sure which to choose?

    Thanks so much.
    You must remove the current version of the Data Security Manager then install the latest one.
      My Computer


  10. Posts : 49
    Windows 7 Premium 64 bit
    Thread Starter
       #20

    Okay thanks - everything is completed.

    Anything else I need to do?
      My Computer


 
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