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Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [F:\Kingston\BSODDmpFiles\LiNkZoR\Windows_NT6_BSOD_jcgriff2\021912-14664-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`03e55000 PsLoadedModuleList = 0xfffff800`0409a670 Debug session time: Sun Feb 19 10:17:58.278 2012 (GMT-7) System Uptime: 0 days 2:35:05.645 Loading Kernel Symbols ............................................................... ................................................................ ...................... Loading User Symbols Loading unloaded module list .......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 50, {ffffb8a00fa64a48, 1, fffff88005197b7d, 7} Could not read faulting driver name Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+135 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced. This cannot be protected by try-except, it must be protected by a Probe. Typically the address is just plain bad or it is pointing at freed memory. Arguments: Arg1: ffffb8a00fa64a48, memory referenced. Arg2: 0000000000000001, value 0 = read operation, 1 = write operation. Arg3: fffff88005197b7d, If non-zero, the instruction address which referenced the bad memory address. Arg4: 0000000000000007, (reserved) Debugging Details: ------------------ Could not read faulting driver name WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80004104100 ffffb8a00fa64a48 FAULTING_IP: dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+135 fffff880`05197b7d 488908 mov qword ptr [rax],rcx MM_INTERNAL_CODE: 7 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x50 PROCESS_NAME: Wow.exe CURRENT_IRQL: 0 TRAP_FRAME: fffff880057b85d0 -- (.trap 0xfffff880057b85d0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=ffffb8a00fa64a48 rbx=0000000000000000 rcx=fffff8a00fa64a48 rdx=fffff880009f0180 rsi=0000000000000000 rdi=0000000000000000 rip=fffff88005197b7d rsp=fffff880057b8760 rbp=fffff8a00fa64940 r8=0000000000000002 r9=0000000000000070 r10=fffff80003e55000 r11=0000000000000175 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po cy dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+0x135: fffff880`05197b7d 488908 mov qword ptr [rax],rcx ds:ffffb8a0`0fa64a48=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80003e7c347 to fffff80003ed1c40 STACK_TEXT: fffff880`057b8468 fffff800`03e7c347 : 00000000`00000050 ffffb8a0`0fa64a48 00000000`00000001 fffff880`057b85d0 : nt!KeBugCheckEx fffff880`057b8470 fffff800`03ecfd6e : 00000000`00000001 ffffb8a0`0fa64a48 fffffa80`00000000 fffff8a0`01adb590 : nt! ?? ::FNODOBFM::`string'+0x44711 fffff880`057b85d0 fffff880`05197b7d : fffffa80`0a75fbc0 fffff8a0`01adb590 00000000`00000001 00000000`000007ff : nt!KiPageFault+0x16e fffff880`057b8760 fffff880`05192523 : fffffa80`0a8bc4e0 00000000`00000001 fffff8a0`0fa64940 00000000`00000001 : dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+0x135 fffff880`057b8810 fffff880`05178ecc : fffffa80`00000000 fffffa80`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+0x19b fffff880`057b88e0 fffff880`03d22ccc : 00000000`00000000 fffff8a0`0fa25000 fffff8a0`0fa25000 00000000`00000001 : dxgmms1!VidMmCloseAllocation+0x44 fffff880`057b8910 fffff880`03d2265f : fffff8a0`0fa25000 fffff8a0`0fa26300 fffff8a0`00000000 00000000`00000799 : dxgkrnl!DXGDEVICE::DestroyAllocations+0x248 fffff880`057b8a00 fffff880`03d228e1 : fffff8a0`0fa25000 fffff8a0`0fa25000 00000000`00000001 00000000`00000000 : dxgkrnl!DXGDEVICE::ProcessTerminationList+0xa3 fffff880`057b8a50 fffff880`03d2679c : fffff8a0`0fb6cd00 fffff880`057b8ea0 fffffa80`0863c000 fffff880`03ced3af : dxgkrnl!DXGDEVICE::TerminateAllocations+0xb9 fffff880`057b8aa0 fffff880`03d28e57 : fffff8a0`0fa25000 fffff880`057b8bb0 00000000`7efdb001 fffff880`04cb1201 : dxgkrnl!DXGDEVICE::DestroyAllocation+0x448 fffff880`057b8b30 fffff960`001cf51a : 00000000`0008fd20 fffffa80`09dabb60 00000000`00000020 00000000`746c6168 : dxgkrnl!DxgkDestroyAllocation+0x9bf fffff880`057b8df0 fffff800`03ed0ed3 : fffffa80`07a18000 fffff880`00000001 fffffa80`05fc6540 00000000`13cfe3e0 : win32k!NtGdiDdDDIDestroyAllocation+0x12 fffff880`057b8e20 00000000`746e141a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`0008cab8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x746e141a STACK_COMMAND: kb FOLLOWUP_IP: dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+135 fffff880`05197b7d 488908 mov qword ptr [rax],rcx SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+135 FOLLOWUP_NAME: MachineOwner MODULE_NAME: dxgmms1 IMAGE_NAME: dxgmms1.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ce799c1 FAILURE_BUCKET_ID: X64_0x50_dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+135 BUCKET_ID: X64_0x50_dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+135 Followup: MachineOwner ---------
- Download the latest drivers for your display card(s)
- Click Start Menu
- Right Click My Computer/Computer
- Click Manage
- Click Device Manager from the list on the left
- Expand Display adapters
- Do the following for each adapter (in case you have multiple display cards)
- Right click the adapter
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer after uninstalling drivers for all display cards
- Install the latest driver for the display cards once Windows starts
Alternatively:
- Login as an adminstrative user
- Download the latest drivers for your display card(s)
- Click Start Menu
- Click Control Panel
- Click Hardware and Sound
- Click Device Manager (the last link under Devices and Printers)
- Expand Display adapters
- Do the following for each adapter (in case you have multiple display cards)
- Right click the adapter
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer after uninstalling drivers for all display cards
- Install the latest driver for the display cards once Windows starts