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24 Dec 2011 | #1 |
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BSOD 0x1a memory_management.
Ok so I learned to debug dumps myself. I waited for this to finally happen, a memory management bsod. I had tested my ram several times prior to learning properly, and it was always fine.
Its being caused by firefox while running a flash video, or stream. I don't know what to do about it, besides change browser for that. Its been happening on a site called toonamiaftermath which hosts a Justin.tv stream. Now is it flash or firefox causing the crash? I disabled the FF plugin-container to try to solve the issue because a previous bsod said it was that. I'm going to attempt to use chrome for streaming instead, but I wanted some opinions on what I should do to test which causes it. Not going to upload the BSOD thing even though it says to. I don't see a point as I know the cause. All drivers are up to date. USB, CPU, GPU, Ethernet, sound, all of it. Ram has been tested, cpu is on stock. GPU is OC'd but it has happened on both stock and OC. Debugging Details: ------------------ BUGCHECK_STR: 0x1a_41790 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: firefox.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff80003147150 to fffff800030d7c40 FOLLOWUP_IP: win32k!SURFACE::bDeleteSurface+3c8 fffff960`00106644 e9b0010000 jmp win32k!SURFACE::bDeleteSurface+0x57d (fffff960`001067f9) SYMBOL_STACK_INDEX: 5 SYMBOL_NAME: win32k!SURFACE::bDeleteSurface+3c8 FOLLOWUP_NAME: MachineOwner MODULE_NAME: win32k IMAGE_NAME: win32k.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ecdcd5a FAILURE_BUCKET_ID: X64_0x1a_41790_win32k!SURFACE::bDeleteSurface+3c8 BUCKET_ID: X64_0x1a_41790_win32k!SURFACE::bDeleteSurface+3c8 Followup: MachineOwner --------- Thank you for any help. |
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24 Dec 2011 | #2 |
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In spite of all your "cleverness" we need to do the analysis ourselves.
![]() We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible. You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking. To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure: Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy. * Attach the ZIP archive to your post using the "paperclip" (file attachments) button. *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply. Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button. * Ensure that Automatically restart is unchecked. * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies). * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump. * OK your way out. * Reboot if changes have been made. |
My System Specs![]() |
24 Dec 2011 | #3 |
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In spite of all your "cleverness" we need to do the analysis ourselves.
![]() We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible. You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking. To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure: Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy. * Attach the ZIP archive to your post using the "paperclip" (file attachments) button. *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply. Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button. * Ensure that Automatically restart is unchecked. * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies). * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump. * OK your way out. * Reboot if changes have been made. |
My System Specs![]() |
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24 Dec 2011 | #4 |
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To repeat.
**** In spite of all your "cleverness" we need to do the analysis ourselves. ![]() We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible. **** |
My System Specs![]() |
24 Dec 2011 | #5 |
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I included 2. 1 is the bsod caused by firefox, and one is unexplained for me as I have never heard of such a thing. |
My System Specs![]() |
24 Dec 2011 | #6 |
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Seems to be a memory issue try using memtestx86 to test: Memtest86+ - Advanced Memory Diagnostic Tool
Also make sure you always have the lasted drivers installed for everything ! |
My System Specs![]() |
24 Dec 2011 | #7 |
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Seems to be a memory issue try using memtestx86 to test: Memtest86+ - Advanced Memory Diagnostic Tool
Also make sure you always have the lasted drivers installed for everything ! Quote:
had tested my ram several times prior to learning properly, and it was always fine.
Quote:
All drivers are up to date. USB, CPU, GPU, Ethernet, sound, all of it.
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My System Specs![]() |
24 Dec 2011 | #8 |
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Seems to be a memory issue try using memtestx86 to test: Memtest86+ - Advanced Memory Diagnostic Tool
Quote:
had tested my ram several times prior to learning properly, and it was always fine.
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My System Specs![]() |
24 Dec 2011 | #9 |
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Seems to be a memory issue try using memtestx86 to test: Memtest86+ - Advanced Memory Diagnostic Tool
Quote:
had tested my ram several times prior to learning properly, and it was always fine.
You just changed your post. Saying you looked at my dumps doesn't really help me. My ram has passed 5+ hour tests on memtest86+ already. |
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24 Dec 2011 | #10 |
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Really? Want to tell me which drivers are not up to date? If you say GPU, thats because 11.11a has texture fixes for BF3 that 11.12 do not include.
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