Please help BSOD while playing BF3


  1. Tony82
    Posts : 4
    Windows 7 x64
       New #1

    Please help BSOD while playing BF3


    Hey all,

    The past 3 days or so I started crashing to BSOD or just rebooting after one round of BF3 exactly. Not sure why. I haven't installed any new hardware and I played this game since its release on this same system. I updated my Nvidia driver, but have reverted it to previous since the crashes and it does not help. Here is the log:

    Source
    Windows

    Summary
    Shut down unexpectedly

    Date
    ‎1/‎7/‎2012 2:43 AM

    Status
    Report sent

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Extra information about the problem
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050031
    BCP3: 00000000000006F8
    BCP4: FFFFF80003179DFC
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Bucket ID: X64_0x7f_8
    Server information: 7bd07fda-e5ea-494d-8b2b-117a40af31a8

    AMD Athlon II x4 635 processor 2.90 Ghz
    RAM 4GB (not sure how to check speed)
    Windows 7 x64
    Nvidia GeForce 240GT
    This system is over 2 years old but I have played BF3 since the beginning on medium setting easily

    I thank you in advance for your help and advice.
    Last edited by Tony82; 07 Jan 2012 at 11:32.
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  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #2

    Hello Tony82,

    > It would help us a lot if you would please fill in your System Specs the preferred way.
    Thank you.
    See snip...


    Attachment 191964


    > As you are having BSOD's we do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.

    Last edited by JMH; 13 Jan 2012 at 01:49.
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  4. Tony82
    Posts : 4
    Windows 7 x64
    Thread Starter
       New #3

    I have added the minidump files and filled in what I could for my system. I don't know where to check what kind of memory I have and I really don't remember since it was a while since I bought it. Any help would be appreciated. Thanks again
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  6. Tony82
    Posts : 4
    Windows 7 x64
    Thread Starter
       New #4

    bump
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  7. rohan4991
    Posts : 20
    Windows 7 Ultimate 32 bit
       New #5

    Firstly, how on earth are you playing the game on medium settings ?

    Secondly, although I cant read dump files but from my own BSOD experience, I advise you to test your RAM using memtest86 software, just google it. Use your RAM on one slot first to see errors and then the next one. If you find a single error, then thats probably the problem. You should run memtest for 8 hours atleast for best results.

    Thirdly, remove your anti virus and download Microsoft Security Essentials atleast to test (Zigzag, sorry for stealing your line). Also, remove Daemon Tools and Alcohol if you have. Remove Whocrashed or Blue Screen View if you have too.

    Please follow these steps till Zigzag sir helps you. Good luck
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  8. Tony82
    Posts : 4
    Windows 7 x64
    Thread Starter
       New #6

    Although I have not yet tested my memory with memtest86, I did use the default windows utility "Windows memory Diagnostic". I know its not the same but for what its worth it did not return any errors. I will do the same with memtest86 as soon as possible.
    Also I do not have any anti virus installed or MSE, or neithr Daemon or alcohol. Do not have whocrashed or blue screen view. I have never even heard of these programs.

    And I have played this game on medium setting without any issues. My comp based on recommendations passes everything except the video card, but surprisingly there were no issues up until about 3 days ago.
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  10. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #7

    Tony,
    Your analysis was not definitive.

    Please run these two tests to verify your memory and find which driver is causing the problem.

    If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!


    1-Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.

    RAM - Test with Memtest86+



    2-Driver verifier

    I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Driver Verifier - Enable and Disable


    Further Reading
    Using Driver Verifier to identify issues with Windows drivers for advanced users
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