BSOD for SSD after sleep


  1. Posts : 9
    Windows 7 home premium 64bit
       #1

    BSOD for SSD after sleep


    I run Windows 7 Home Premium (x64) on SSD harddrive.
    Recent installation to computer:
    - New SSD harddrive: Kingston HyperX SSD 120GB 2.5" SATA
    - Replaced PSU with: Corsair CX V2 600W
    - Replaced GPU with: MSI GeForce GTX 560Ti 1GB PhysX

    I have just updated BIOS which solved my problem that I could not upgrade Windows 7. After this I have received multiple BSOD after computer goes to sleep.

    I have turned off hybernate and hybrid sleep which does not solve my problem. I also updated firmware for SSD (before reinstalling Windows 7).

    Please see attached files. Anyone having an idea what could be wrong and how to resolve problem?
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    RookieBaloba said:
    I run Windows 7 Home Premium (x64) on SSD harddrive.
    Recent installation to computer:
    - New SSD harddrive: Kingston HyperX SSD 120GB 2.5" SATA
    - Replaced PSU with: Corsair CX V2 600W
    - Replaced GPU with: MSI GeForce GTX 560Ti 1GB PhysX

    I have just updated BIOS which solved my problem that I could not upgrade Windows 7. After this I have received multiple BSOD after computer goes to sleep.

    I have turned off hybernate and hybrid sleep which does not solve my problem. I also updated firmware for SSD (before reinstalling Windows 7).

    Please see attached files. Anyone having an idea what could be wrong and how to resolve problem?

    This crash was caused by disk hardware. Run the following


    A- CHKDSK /R /F:
    Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.

    Do this for each hard drive on your system.

    When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

    Then reboot and let the test run.

    It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.

    See "CHKDSK LogFile" below in order to check the results of the test.

    B- Elevated Command Prompt:

    Go to Start and type in "cmd.exe" (without the quotes)

    At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

    C-CHKDSK LogFile:

    Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter

    Expand the Windows logs heading, then select the Application log file entry.

    Double click on the Source column header.

    Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).

    Copy/paste the results into your next post.
      My Computer


  3. Posts : 9
    Windows 7 home premium 64bit
    Thread Starter
       #3

    Thanks for answer, I agree that something seems wrong with SSD, since I only have problem after sleep it does not seem to be hardware problem but software. Here is log form chkdsk. I did not see any error however.

    Last log in eventviewer before BSOD is Event ID 8224: The VSS service is shutting down due to idle timeout.
    As said before I have updated SSD firmware before and also updated Bios after that.

    Firmware version: 332A (Kingston HyperX SSD, see http://www.wyyxgl.com/hardware-drivers/3032.htm)
    Bios version/date = American Megatrends Inc.5.16,2010-06-03

    See known issue of firmware update "Some platforms capable of supporting 6Gb SATA Drives from the chipset, but designed for use with 3Gb SATA drivers have poor signal integrity which can lead to occasional issues such as failure to wake from sleep".

    Questions:
    - How do I see if my system have problem with SATA 6 Gb/s (SATA3.0)? (Can slow down SATA somewhere?)
    - Could reason for problem be that I first updated firmware and than Bios? (Do I need to do this a certain order)
    - How do I see that Bios is configured correctly (I have verified that SATA is AHCI)
    - Any program that could be used to verify what in configuration, driver, Bios that is not working with SSD?
    - Any other way to proceed?

    It seems that my computer problem is quite tricky so any idea how to confirm how to resolve or confirm that SSD is wrong is apprectiated. Appreciate your time and help! :)
      My Computer


  4. Posts : 9
    Windows 7 home premium 64bit
    Thread Starter
       #4

    All,

    I was told to make sure I have latest version of the SATA controller drivers. Anyone knowing how to verify if there are new SATA drivers for my motherboard Pegatron M2N78-LA (Violet6). I understand it was made by Asus for HP. HP does not have any drivers on homepage and only refer to Bios update http://h10025..www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-85561-1&cc=se&dlc=sv&lc=sv&os=4063&product=4051380&sw_lang=

    Anyone knowing how to verify latest appropriate Bios version or updatering SATA drivers in other way?
      My Computer


 

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