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#1
BSOD once. Logon freezes. notskrnl.exe
Is Windows 7 . . .
- x64
- the original installed OS on the system
- OEM OS
- Laptop 2 years old
- OS never reinstalled
I was waiting to join a customer service chat with ROKU. The BSOD came while I was just waiting. The computer rebooted and now I cannot get past the logon screen. I can put my password in and hit enter and it will start to log in but will hang forever at the welcome page. Then it freezes. I can boot to safe mode but I cannot run the perfmon /report. It says "The system cannot find the path specified".