High CPU usage on Windows 7 Home Premium and Freezing


  1. mgspeaks
    Posts : 2
    Windows 7 64 Bit Home Premium
       New #1

    High CPU usage on Windows 7 Home Premium and Freezing


    Hi y'all,

    I have an ASUS K53E with Windows 7 Home Premium 64 Bit. The issues I'm experiencing CPU usage sky rockets to 100% at start up. The only programs I have installed are Google Chrome and Audacity(a free audio editor(lightweight)). I purchased the computer less than 6 months ago. It also freezes constantly.

    I took it into Best Buy 2 weeks ago for tech support. They stated that the memory and hard drive are in working order through their testing. I have also ran tests and found the same thing. They stated that the issue is Windows 7 and they wanted $200 bucks to fix it, but they didn't tell me the specific problem.

    Any suggestions?

    Other troubleshooting I've done:
    -I've restore the computer to a repartition twice. Still froze.
    -I've ran CCleaner and othe registry fixer-uppers. No go.

    I'm thinking its Win 7, but I didn't create a restore disk. Any inexpensive suggestions?
      My Computer
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  3. writhziden
    Posts : 11,269
    Windows 7 Home Premium 64 Bit
       New #2

    mgspeaks said:
    Hi y'all,

    I have an ASUS K53E with Windows 7 Home Premium 64 Bit. The issues I'm experiencing CPU usage sky rockets to 100% at start up. The only programs I have installed are Google Chrome and Audacity(a free audio editor(lightweight)). I purchased the computer less than 6 months ago. It also freezes constantly.

    I took it into Best Buy 2 weeks ago for tech support. They stated that the memory and hard drive are in working order through their testing. I have also ran tests and found the same thing. They stated that the issue is Windows 7 and they wanted $200 bucks to fix it, but they didn't tell me the specific problem.

    Any suggestions?

    Other troubleshooting I've done:
    -I've restore the computer to a repartition twice. Still froze.
    -I've ran CCleaner and othe registry fixer-uppers. No go.

    I'm thinking its Win 7, but I didn't create a restore disk. Any inexpensive suggestions?
    Use Advanced Boot Options to boot into safe mode (I assume it won't freeze in safe mode; if it does, we will have to try a different strategy).

    Run a command prompt (start menu->all programs->accessories->command prompt) and type "sfc /scannow" (without quotes) and hit enter. This will check for system file errors. Post back the results. Note: You may have to run it three times to fix all errors.

    If the above does not work, look into doing a Repair Install after first backing up all important files. You may end up having to Clean Install Windows 7 if the computer freezes during repair install.
      My Computer
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  4. mgspeaks
    Posts : 2
    Windows 7 64 Bit Home Premium
    Thread Starter
       New #3

    thanks


    thanks for the quick response. as stated above, I ran the scannow process 3 times. I still had errors after the third time. This is what the log spewed out?

    2011-12-28 00:15:48, Info CSI 00000475 [SR] Verify complete
    2011-12-28 00:15:48, Info CSI 00000476 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:15:48, Info CSI 00000477 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:15:51, Info CSI 00000479 [SR] Verify complete
    2011-12-28 00:15:51, Info CSI 0000047a [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:15:51, Info CSI 0000047b [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:15:54, Info CSI 0000047d [SR] Verify complete
    2011-12-28 00:15:54, Info CSI 0000047e [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:15:54, Info CSI 0000047f [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:15:56, Info CSI 00000481 [SR] Verify complete
    2011-12-28 00:15:56, Info CSI 00000482 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:15:56, Info CSI 00000483 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:15:59, Info CSI 00000485 [SR] Verify complete
    2011-12-28 00:15:59, Info CSI 00000486 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:15:59, Info CSI 00000487 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:02, Info CSI 00000489 [SR] Verify complete
    2011-12-28 00:16:02, Info CSI 0000048a [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:02, Info CSI 0000048b [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:07, Info CSI 00000493 [SR] Verify complete
    2011-12-28 00:16:07, Info CSI 00000494 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:07, Info CSI 00000495 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:10, Info CSI 00000497 [SR] Verify complete
    2011-12-28 00:16:10, Info CSI 00000498 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:10, Info CSI 00000499 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:13, Info CSI 0000049b [SR] Verify complete
    2011-12-28 00:16:13, Info CSI 0000049c [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:13, Info CSI 0000049d [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:15, Info CSI 0000049f [SR] Verify complete
    2011-12-28 00:16:16, Info CSI 000004a0 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:16, Info CSI 000004a1 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:20, Info CSI 000004a3 [SR] Verify complete
    2011-12-28 00:16:20, Info CSI 000004a4 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:20, Info CSI 000004a5 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:26, Info CSI 000004a8 [SR] Verify complete
    2011-12-28 00:16:26, Info CSI 000004a9 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:26, Info CSI 000004aa [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:28, Info CSI 000004ac [SR] Verify complete
    2011-12-28 00:16:28, Info CSI 000004ad [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:28, Info CSI 000004ae [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:28, Info CSI 000004b0 [SR] Verify complete
    2011-12-28 00:16:28, Info CSI 000004b1 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:28, Info CSI 000004b2 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:37, Info CSI 000004b7 [SR] Verify complete
    2011-12-28 00:16:37, Info CSI 000004b8 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:37, Info CSI 000004b9 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:45, Info CSI 000004bc [SR] Verify complete
    2011-12-28 00:16:45, Info CSI 000004bd [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:45, Info CSI 000004be [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:50, Info CSI 000004c2 [SR] Verify complete
    2011-12-28 00:16:50, Info CSI 000004c3 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:50, Info CSI 000004c4 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:16:56, Info CSI 000004cf [SR] Verify complete
    2011-12-28 00:16:56, Info CSI 000004d0 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:16:56, Info CSI 000004d1 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:01, Info CSI 000004d8 [SR] Verify complete
    2011-12-28 00:17:02, Info CSI 000004d9 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:02, Info CSI 000004da [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:05, Info CSI 000004dc [SR] Verify complete
    2011-12-28 00:17:06, Info CSI 000004dd [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:06, Info CSI 000004de [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:08, Info CSI 000004e2 [SR] Verify complete
    2011-12-28 00:17:09, Info CSI 000004e3 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:09, Info CSI 000004e4 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:12, Info CSI 000004e6 [SR] Verify complete
    2011-12-28 00:17:12, Info CSI 000004e7 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:12, Info CSI 000004e8 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:16, Info CSI 0000050d [SR] Verify complete
    2011-12-28 00:17:16, Info CSI 0000050e [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:16, Info CSI 0000050f [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:20, Info CSI 00000511 [SR] Verify complete
    2011-12-28 00:17:20, Info CSI 00000512 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:20, Info CSI 00000513 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:21, Info CSI 00000515 [SR] Cannot repair me
    mber file [l:20{10}]"DDORes.dll" of Microsoft-Windows-DDORes, Version = 6.1.7600
    .16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1
    nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutr
    al, PublicKey neutral in the store, hash mismatch
    2011-12-28 00:17:23, Info CSI 00000517 [SR] Cannot repair me
    mber file [l:20{10}]"DDORes.dll" of Microsoft-Windows-DDORes, Version = 6.1.7600
    .16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1
    nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutr
    al, PublicKey neutral in the store, hash mismatch
    2011-12-28 00:17:23, Info CSI 00000518 [SR] This component w
    as referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364
    e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    2011-12-28 00:17:23, Info CSI 0000051b [SR] Could not reproj
    ect corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"DDOR
    es.dll"; source file in store is also corrupted
    2011-12-28 00:17:24, Info CSI 0000051d [SR] Verify complete
    2011-12-28 00:17:24, Info CSI 0000051e [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:24, Info CSI 0000051f [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:26, Info CSI 00000521 [SR] Verify complete
    2011-12-28 00:17:27, Info CSI 00000522 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:27, Info CSI 00000523 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:30, Info CSI 00000531 [SR] Verify complete
    2011-12-28 00:17:30, Info CSI 00000532 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:30, Info CSI 00000533 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:36, Info CSI 00000539 [SR] Verify complete
    2011-12-28 00:17:36, Info CSI 0000053a [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:36, Info CSI 0000053b [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:40, Info CSI 00000545 [SR] Verify complete
    2011-12-28 00:17:40, Info CSI 00000546 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:40, Info CSI 00000547 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:41, Info CSI 00000549 [SR] Verify complete
    2011-12-28 00:17:41, Info CSI 0000054a [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:41, Info CSI 0000054b [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:46, Info CSI 0000054d [SR] Verify complete
    2011-12-28 00:17:46, Info CSI 0000054e [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:46, Info CSI 0000054f [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:48, Info CSI 00000551 [SR] Verify complete
    2011-12-28 00:17:48, Info CSI 00000552 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:48, Info CSI 00000553 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:52, Info CSI 00000555 [SR] Verify complete
    2011-12-28 00:17:52, Info CSI 00000556 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:52, Info CSI 00000557 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:55, Info CSI 00000559 [SR] Verify complete
    2011-12-28 00:17:55, Info CSI 0000055a [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:55, Info CSI 0000055b [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:17:58, Info CSI 0000055d [SR] Verify complete
    2011-12-28 00:17:59, Info CSI 0000055e [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:17:59, Info CSI 0000055f [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:05, Info CSI 00000579 [SR] Verify complete
    2011-12-28 00:18:05, Info CSI 0000057a [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:05, Info CSI 0000057b [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:17, Info CSI 0000057d [SR] Verify complete
    2011-12-28 00:18:17, Info CSI 0000057e [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:17, Info CSI 0000057f [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:20, Info CSI 00000581 [SR] Verify complete
    2011-12-28 00:18:21, Info CSI 00000582 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:21, Info CSI 00000583 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:24, Info CSI 00000585 [SR] Verify complete
    2011-12-28 00:18:24, Info CSI 00000586 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:24, Info CSI 00000587 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:26, Info CSI 0000058b [SR] Verify complete
    2011-12-28 00:18:26, Info CSI 0000058c [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:26, Info CSI 0000058d [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:29, Info CSI 0000058f [SR] Verify complete
    2011-12-28 00:18:29, Info CSI 00000590 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:29, Info CSI 00000591 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:33, Info CSI 00000593 [SR] Verify complete
    2011-12-28 00:18:33, Info CSI 00000594 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:33, Info CSI 00000595 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:36, Info CSI 00000597 [SR] Verify complete
    2011-12-28 00:18:36, Info CSI 00000598 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:36, Info CSI 00000599 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:40, Info CSI 0000059c [SR] Verify complete
    2011-12-28 00:18:40, Info CSI 0000059d [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:40, Info CSI 0000059e [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:42, Info CSI 000005a0 [SR] Verify complete
    2011-12-28 00:18:42, Info CSI 000005a1 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:42, Info CSI 000005a2 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:46, Info CSI 000005a4 [SR] Verify complete
    2011-12-28 00:18:46, Info CSI 000005a5 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:46, Info CSI 000005a6 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:50, Info CSI 000005a8 [SR] Verify complete
    2011-12-28 00:18:50, Info CSI 000005a9 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:50, Info CSI 000005aa [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:52, Info CSI 000005ad [SR] Verify complete
    2011-12-28 00:18:52, Info CSI 000005ae [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:52, Info CSI 000005af [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:56, Info CSI 000005b1 [SR] Verify complete
    2011-12-28 00:18:56, Info CSI 000005b2 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:56, Info CSI 000005b3 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:18:58, Info CSI 000005b5 [SR] Verify complete
    2011-12-28 00:18:59, Info CSI 000005b6 [SR] Verifying 100 (0
    x0000000000000064) components
    2011-12-28 00:18:59, Info CSI 000005b7 [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:19:02, Info CSI 000005b9 [SR] Verify complete
    2011-12-28 00:19:02, Info CSI 000005ba [SR] Verifying 68 (0x
    0000000000000044) components
    2011-12-28 00:19:02, Info CSI 000005bb [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:19:04, Info CSI 000005bd [SR] Verify complete
    2011-12-28 00:19:04, Info CSI 000005be [SR] Repairing 1 comp
    onents
    2011-12-28 00:19:04, Info CSI 000005bf [SR] Beginning Verify
    and Repair transaction
    2011-12-28 00:19:04, Info CSI 000005c1 [SR] Cannot repair me
    mber file [l:20{10}]"DDORes.dll" of Microsoft-Windows-DDORes, Version = 6.1.7600
    .16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1
    nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutr
    al, PublicKey neutral in the store, hash mismatch
    2011-12-28 00:19:04, Info CSI 000005c3 [SR] Cannot repair me
    mber file [l:20{10}]"DDORes.dll" of Microsoft-Windows-DDORes, Version = 6.1.7600
    .16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1
    nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutr
    al, PublicKey neutral in the store, hash mismatch
    2011-12-28 00:19:04, Info CSI 000005c4 [SR] This component w
    as referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364
    e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    2011-12-28 00:19:04, Info CSI 000005c7 [SR] Could not reproj
    ect corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"DDOR
    es.dll"; source file in store is also corrupted
    2011-12-28 00:19:04, Info CSI 000005c9 [SR] Repair complete
    2011-12-28 00:19:04, Info CSI 000005ca [SR] Committing trans
    action
    2011-12-28 00:19:04, Info CSI 000005ce [SR] Verify and Repai
    r Transaction completed. All files and registry keys listed in this transaction
    have been successfully repaired

    C:\Windows\system32>

    Next steps?
      My Computer
    Quote Quote

  6. writhziden
    Posts : 11,269
    Windows 7 Home Premium 64 Bit
       New #4

    Look at OPTION THREE of SFC /SCANNOW Command - System File Checker, especially the Tip posted there. If there are not too many bad system files, it may be worth doing. Let us know if this is feasible.
      My Computer
    Quote Quote

  7. writhziden
    Posts : 11,269
    Windows 7 Home Premium 64 Bit
       New #5

    Did manually replacing the system files allow your computer to run with more stability? Post back any questions, comments, or concerns. :)
      My Computer
    Quote Quote

  8. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #6

    Have you used ant 3rd part Tune Up, Registry Cleanup, or the like programs? If so could you please list them. That list of repairs is very long.
      My Computer
    Quote Quote

 

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