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| 28 Dec 2011 | #1 |
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Blue Screen Memory Dump while browsing internet
I was randomly surfing the internet and a memory dump blue screen occurred. I have avast anti virus installed despite the error report saying i don't have one.
Windows 7 is - 64 bit - the original installed OS - full retail version - Hardware is 6 months old - OS is 6 months old |
My System Specs |
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| 28 Dec 2011 | #2 |
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Remove both Avast and Lavasoft, use MSE
Uninstall/Update RivaTuner/EVGA Precision/MSI Afterburner, these software are using an old 2005 driver. Stop any overclocking. If you are still getting BSODs run Driver Verifier Driver Verifier - Enable and Disable Note: Your computer may not be functional in Normal Mode if faulting drivers are detected during this phase, you may need to use Safemode with Networking. You should then post a new attachment. Code:
RTCore64.sys fffff880`07b68000 fffff880`07b6e000 0x00006000 0x42941d90 25/05/2005 10:39:12 Code:
******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: 0000000000000000, The exception code that was not handled Arg2: 0000000000000000, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 0000000000000000, Parameter 1 of the exception Debugging Details: ------------------ EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully. FAULTING_IP: +0 00000000`00000000 ?? ??? EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000000 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x1E PROCESS_NAME: System CURRENT_IRQL: 2 EXCEPTION_RECORD: fffff80000b9c268 -- (.exr 0xfffff80000b9c268) ExceptionAddress: fffff8000309441a (nt!KiProcessExpiredTimerList+0x000000000000004a) ExceptionCode: c000001d (Illegal instruction) ExceptionFlags: 00000000 NumberParameters: 0 TRAP_FRAME: fffff80000b9c310 -- (.trap 0xfffff80000b9c310) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000002 rbx=0000000000000000 rcx=fffffa800c326c00 rdx=0000000000000102 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8000309441a rsp=fffff80000b9c4a0 rbp=00000000000fdcef r8=fffff80003201001 r9=0000000000000004 r10=00000000000000ef r11=0000000000000000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na po nc nt!KiProcessExpiredTimerList+0x4a: fffff800`0309441a f00fba2b07 lock bts dword ptr [rbx],7 ds:00000000`00000000=???????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff800030805fe to fffff80003088c10 STACK_TEXT: fffff800`00b9b348 fffff800`030805fe : fffffa80`0a2d03b0 fffffa80`0c7cca98 fffff800`00b9bac0 fffff800`030b4830 : nt!KeBugCheck fffff800`00b9b350 fffff800`030b44fd : fffff800`0329271c fffff800`031cfc30 fffff800`0300c000 fffff800`00b9c268 : nt!KiKernelCalloutExceptionHandler+0xe fffff800`00b9b380 fffff800`030b32d5 : fffff800`031d30fc fffff800`00b9b3f8 fffff800`00b9c268 fffff800`0300c000 : nt!RtlpExecuteHandlerForException+0xd fffff800`00b9b3b0 fffff800`030c4361 : fffff800`00b9c268 fffff800`00b9bac0 fffff800`00000000 fffff800`00b9c4c8 : nt!RtlDispatchException+0x415 fffff800`00b9ba90 fffff800`030882c2 : fffff800`00b9c268 fffffa80`0c4c43c0 fffff800`00b9c310 00000000`00000003 : nt!KiDispatchException+0x135 fffff800`00b9c130 fffff800`0308641f : fffff800`00b9c310 fffff800`0320cc02 00000000`00000000 fffffa80`00000000 : nt!KiExceptionDispatch+0xc2 fffff800`00b9c310 fffff800`0309441a : fffffa80`0c326c20 fffffa80`0c326c68 fffffa80`0c326c68 00000000`00000102 : nt!KiInvalidOpcodeFault+0x11f fffff800`00b9c4a0 fffff800`0309437e : 00000025`c29821cc fffff800`00b9cb18 00000000`000fdcef fffff800`03203068 : nt!KiProcessExpiredTimerList+0x4a fffff800`00b9caf0 fffff800`03094167 : 0000000c`2b52a3c3 0000000c`000fdcef 0000000c`2b52a34c 00000000`000000ef : nt!KiTimerExpiration+0x1be fffff800`00b9cb90 fffff800`0308096a : fffff800`031fee80 fffff800`0320ccc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277 fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_IP: nt!KiKernelCalloutExceptionHandler+e fffff800`030805fe 90 nop SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!KiKernelCalloutExceptionHandler+e FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aaa3 FAILURE_BUCKET_ID: X64_0x1E_nt!KiKernelCalloutExceptionHandler+e BUCKET_ID: X64_0x1E_nt!KiKernelCalloutExceptionHandler+e Followup: MachineOwner --------- |
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Blue Screen Memory Dump while browsing internet
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