BSOD please help codes inside!!!

Page 1 of 2 12 LastLast

  1. Posts : 6
    hertfordshire
       #1

    BSOD please help codes inside!!!


    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 1e
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    please help i am not to good with computers
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    harlee123 said:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 1e
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    please help i am not to good with computers



    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 6
    hertfordshire
    Thread Starter
       #3

    ok can you do it over team viewer for me as i am rubbish at computers
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    harlee123 said:
    ok can you do it over team viewer for me as i am rubbish at computers
    While I do support team viewer, this site does not. I therefor cant.
      My Computer


  5. Posts : 6
    hertfordshire
    Thread Starter
       #5

    add me on aim: Harlee Grover
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    harlee123 said:
    add me on aim: Harlee Grover
    Dont have AIM.

    BTW if we were to do this off the site, how would others with the same problem benefit from what transpired there?
      My Computer


  7. Posts : 6
    hertfordshire
    Thread Starter
       #7

    true but i have no idea how to fix this i can record it on frapes and post video on here how to fix this problem?
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    harlee123 said:
    true but i have no idea how to fix this i can record it on frapes and post video on here how to fix this problem?
    First we are here to help you fix your problem.

    We cant (and wont) fix it for you, because it is the only way you will learn how to do it for your self.

    You need to give us as much information as you can for example your system specs.

    I doubt your OS is what you put there. If you need help filling things in e will help.

    If you have a specific question ask us.

    Questions like How do I update my system is OK.

    Things like it is broken what do I do, are less desirable.

    I suspect you p probably dont have a backup, the windows 7 Dvd, and would be bad off if the machine crashed for good.

    Let us know how we can help.
      My Computer


  9. Posts : 6
    hertfordshire
    Thread Starter
       #9

    ok can you come and help me fill everything out as i dont not what specs or anything mean
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    harlee123 said:
    ok can you come and help me fill everything out as i dont not what specs or anything mean
    Sure

    What kind of computer?
    What model?
    What amount of memory?
    What video card?
    WHat version of windows are you using?

    How long ago was the OS installed? if installed by mfr, when?

    start with these.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:45.
Find Us