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BSOD DMP file attached
Getting the dreaded BSOD. Not sure what to do next.
TIA
Chris
Getting the dreaded BSOD. Not sure what to do next.
TIA
Chris
Related to Bs_def.sys with description Default BIOS Flash Driver is a driver file from company AsusTek Computer Inc.
Did you attempt to flash the bios?
Old drivers needing updating.
How To Find Drivers:Code:cdrbsdrv.SYS 2/20/2006 5:15:35 AM fffff880`01458000 fffff880`01466000 0x0000e000 0x43f996c7 snapman.sys 2/15/2007 5:27:16 AM fffff880`01bb6000 fffff880`01bed000 0x00037000 0x45d43584 ADIHdAud.sys 1/16/2009 9:58:36 AM fffff880`04370000 fffff880`043e8000 0x00078000 0x4970a09c xcmemx64.sys 3/10/2009 5:00:36 AM fffff880`0442f000 fffff880`04492000 0x00063000 0x49b63a44 xchalx64.sys 3/10/2009 5:01:13 AM fffff880`05843000 fffff880`05df6000 0x005b3000 0x49b63a69 xcbdax64.sys 3/10/2009 5:02:54 AM fffff880`04600000 fffff880`04634980 0x00034980 0x49b63ace ALSysIO64.sys 4/19/2009 2:41:04 PM fffff880`08231000 fffff880`08239000 0x00008000 0x49eb7e50 spldr.sys 5/11/2009 11:56:27 AM fffff880`01bae000 fffff880`01bb6000 0x00008000 0x4a0858bb PxHlpa64.sys 5/15/2009 4:43:06 PM fffff880`010b5000 fffff880`010c0e00 0x0000be00 0x4a0de1ea BS_DEF.sys 6/24/2009 2:39:01 AM fffff880`0826f000 fffff880`0827c000 BS_DEF.sys+2298 0x0000d000 0x4a41d815- - The most common drivers are listed on this page: Driver Reference Driver Reference- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - Driver manufacturer links are on this page: Drivers and Downloads
I did try to install the ASUS 7 drivers but haven't flashed the BIOS recently. BSOD happens at random or when I try to install some programs. Most recent was a RTI program for Pro Control remotes. Attached is a performance report and the Windows_NT6_BSOD_jcgriff2 report. I will update the drivers that you suggested.
Thanks
Chris
As indicated in my last post, and double checked now. The thing (driver) that is crashing the system is BS_DEFS. From my investigation it appears to be a BIOS flash but might be malware
Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.
Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
Just crashed while running Malwarebyts, booted to safe mode and running it again. I do use Malwarebyts along with ESET.
Here is some info on the latest crash.
On Sun 1/1/2012 7:38:20 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\010112-69638-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F4DA)
Bugcheck code: 0x100000B8 (0xFFFFFA800B0ED060, 0xFFFFFA800882AB60, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sun 1/1/2012 7:38:20 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xB8 (0xFFFFFA800B0ED060, 0xFFFFFA800882AB60, 0x0, 0x0)
Error: ATTEMPTED_SWITCH_FROM_DPC
Bug check description: This indicates that an illegal operation was attempted by a delayed procedure call (DPC) routine.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
This problem might have started when I updated the CODEC's but I am not 100% sure.
Thanks!
Chris
Malwarebyts detedted and removed.
Registry Keys Detected: 1
HKCU\Software\DC3_FEXEC (Malware.Trace)
Renamed to BF_DEFS.BAK
Rebooting out if safe mode, will post back.
Updated the Sound Max audio drivers working on the others. Attached is the latest .dmp file.
Thanks
Chris