BSOD Random Intervals, error 0x0000003b Bug Check


  1. Posts : 3
    Windows 7 64 bit
       #1

    BSOD Random Intervals, error 0x0000003b Bug Check


    I have been "plagued" with this BSOD error for a while.It has been happening at random times without any warning. I have tried almost everything trying to figure it out. It will be greatly appreciated if someone would be able to help me out.Dump information below
      My Computer


  2. Posts : 388
    Windows 7 Home Premium 64 Bit OS
       #2

    There are no .dmp files to work with in your uploaded zip file.

    Please follow this thread to check that you have the default path set
    to save the .dmp files to:
    Dump File - Change Default Location

    In this case you will NOT be wanting to change the default save location of the
    .dmp files but assure they are being saved there.

    After this , use the instructions again found here to post your zip file:
    https://www.sevenforums.com/crashes-d...tructions.html

    (Think this is right - I am supposed to be seeing files with a .dmp file extension to analyze right)
      My Computer


  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #3

    Gred Roben said:
    I have been "plagued" with this BSOD error for a while.It has been happening at random times without any warning. I have tried almost everything trying to figure it out. It will be greatly appreciated if someone would be able to help me out.Dump information below
    As was said above there appears to be no DMP files included...

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  4. Posts : 388
    Windows 7 Home Premium 64 Bit OS
       #4

    Yippeeeeeeee

    I was right - for once!
      My Computer


  5. Posts : 3
    Windows 7 64 bit
    Thread Starter
       #5

    My apologies. I believe this is what you need. Thank you
    Here is the link
    https://rapidshare.com/files/2389059106/MEMORY.zip
      My Computer


  6. Posts : 388
    Windows 7 Home Premium 64 Bit OS
       #6

    Sorry for the delay Gred.

    Please follow the instructions kindly posted by JMH.
    We need you to provide a MINIDUMP -the current file
    you have directed us to is 155mb.

    If you are having trouble doing this simply follow these instructions:
    Right click computer
    Properties
    Advanced Tab
    Under startup and recovery click settings
    Ensure that write an event to systems log is checked
    Select small memory dump from the drop down list and check the save path is correct.

    After this, refer to previous instructions to post the zip file preferably
    without a redirection to another site.

    Thanks
      My Computer


  7. Posts : 3
    Windows 7 64 bit
    Thread Starter
       #7

    Ok, I followed all the steps however the files comes out to about 148MB after the zip is completed.
      My Computer


 

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