BSOD when playing video or games

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  1. kingsolara
    Posts : 24
    Windows 7
       New #1

    BSOD when playing video or games


    So I believe this problem started for me on Sunday. I had posted another problem in another thread and had thought this problem had been fixed for good. but sadly not. For some strange reason whenever I play this game called (League of Legends) my computer will crash and give me the BSOD! It does not happen automatically and not even all the time. When we had first thought this problem to be solved it allowed me to play 3 games before it crashed. Then it crashed when I attempted to load a youtube video. Right now it is allowing me to view youtube videos fine.
    I am not sure exactly what the problem is. Here are the .dmp files.
      My Computer
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  3. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #2

    Hi Kingsolara. Please follow these instructions for posting BSODs.

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer
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  4. kingsolara
    Posts : 24
    Windows 7
    Thread Starter
       New #3

    I'm having trouble getting the health report like how instructed. My computer has done one and i can see the report. But explorer did not open.
    Is there another way to get it in a savable fashion?
      My Computer
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  6. kingsolara
    Posts : 24
    Windows 7
    Thread Starter
       New #4

    System specs

    OP - Windows 7 Ultimate 64-bit (6.1, build 7601)
    Language - English (regional Setting: English)
    System Manufacturer: Hewlett Packard
    System Model: Hp Pavilion dv7 Notebook PC
    BIOS: Default System BIOS
    Processor : AMD Turion(tm) x2 Dual-Core Mobile RM-70(2 CPUs), -2.0GHz
    Memory 4096 RAM
    Directx Version: DirectX11

    I hope this is what you need.
      My Computer
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  7. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #5

    One possibility is your WLAN driver - athrx.sys. Try upgrading this driver.

    Also upgrade your video and sound driver if possible.
      My Computer
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  8. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #6

    Yep, try upgrading atheros first.
      My Computer
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  10. kingsolara
    Posts : 24
    Windows 7
    Thread Starter
       New #7

    I've attempted to upgrade all the drivers.
    the atheros driver updated to the 2009 model.

    The video card updated as far as I can tell.
    The sound driver updated as well.

    I did all these updates today and my system still crashed. I attempted to de-install and re-install.

    And the first time the system crashed it was just random. No new software or hardware had been added for a while.
      My Computer
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  11. kingsolara
    Posts : 24
    Windows 7
    Thread Starter
       New #8

    The current updated driver version is
    2.0.0.75

    Or so my system tells me
      My Computer
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  12. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #9

    Can you boot into safe mode and follow the instructions above?
      My Computer
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  13. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #10

    > Your crashes were related to athrx.sys Extensible Wireless LAN device driver from Atheros Communications, Inc.
    Update, or if no newer driver is available uninstall & reinstall in Compatibility Mode.

    Compatibility Mode

    > You are showing as running Avast & AVG.
    Not a good idea!
    More is NOT best.

    > Please remove both for further testing using the appropriate removal tools.
    Both have been known to be implicated in BSOD's

    http://files.avast.com/files/eng/aswclear5.exe

    Download tools and utilities | AVG Worldwide

    > Install MSE & update immediately.

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer
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