New
#1
BSOD BCCode 1a
Hi Guys,
I recently installed windows 7 on a new computer build but have found it crashes a couple of times a day with the Bluescreen error. Any help would be greatly appreciated.
The OS is Windows 7 Professional and the hardware bar the hardrive and case is new. The hardware spec is as follows:
Radeon HD6870 2GB DDR5 Graphics card
Intel i7-2600k processor
Patriot 2x4gb DDRIII 1600MHZ
XFX 750W PSU
ASUS P8Z68-V Motherboard.
Attached is the system health report and BSOD Dump & System File Collection report. I noticed it says 'unknown' device drivers are missing in the system health report.
The initial problem contained the following information:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041284
BCP2: 000007FEFA0E5001
BCP3: 0000000000000000
BCP4: FFFFF70001080000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\010412-22542-01.dmp
C:\Users\user\AppData\Local\Temp\WER-25599-0.sysdata.xml
However, the last problem involved
Appcrash
explorer.exe
6.1.7601.17567
4d672ee4
SHLWAPI.dll
6.1.7601.17514
4ce7c9ab
c0000005
Thanks in advance for any help.
Last edited by iandxb; 05 Jan 2012 at 01:31. Reason: missing information