continuous bsod crashes


  1. phantom98
    Posts : 3
    windows 7 home premium 64 bit
       New #1

    continuous bsod crashes


    during the Christmas week, i encountered a bsod while playing the online game League of Legends. at the time i dusted it off thinking it was an error on my part, until it kept recurring. before it happened once a day now my laptop keeps crashing more than 4 times a day. the crashes always happen if i either play a game or watching a video online. i downloaded blue screen view and found that ntoskrnl.exe was the culprit of the crashes but i found no way to fix it. the only notable change i did to this laptop was update a network driver. also due to a error on my part aswell during a registry cleaning i accidentally removed the restore points some of the dump files. but i remembered that those dump files reported that ntoskrnl.exe was the culprit aswell.

    it is a Sony vaio E series laptop i got a year ago

    Windows 7 64 bit
    was the original os i had
    OEM
    the age of the hardware i would presume is a year old
    the os should be the same age as well

    any help and solutions would be greatly appreciated
    Last edited by phantom98; 05 Jan 2012 at 21:15.
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  3. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #2

    Welcome to SF, Phantom98.

    Please do the following:

    https://www.sevenforums.com/crashes-d...tructions.html
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  4. phantom98
    Posts : 3
    windows 7 home premium 64 bit
    Thread Starter
       New #3

    my laptop is still crashing and im in desperate need for help. if i am missing anything plz tell me and i will add it in
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  6. phantom98
    Posts : 3
    windows 7 home premium 64 bit
    Thread Starter
       New #4

    ran driver verifier and found that SFEP.sys was the cause of my crashes. now i need to find a way to fix it any assistance is welcomed.
    Last edited by phantom98; 11 Jan 2012 at 18:49.
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  7. writhziden
    Posts : 11,269
    Windows 7 Home Premium 64 Bit
       New #5

    phantom98 said:
    ran driver verifier and found that SFEP.sys was the cause of my crashes. now i need to find a way to fix it any assistance is welcomed.
    I have had that issue, as well. You can update SFEP.sys by using Sony® Firmware Extension Parser Device Driver to download it from a newer model. I know it is not your model, but I have a VAIO as well, and this is how I fixed my issue. Make sure you create a system restore point before installing that driver in case it does not work (although I am almost certain it will fix your Verifier issue). :)
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