BSOD / Comp freezes randomly - New Build

Tweetzzzzz said:

Ok so today I have been using it normally until I tried to open Google Chrome and Mozilla Thunderbird and they weren't opening. The mouse cursor icon was the loading circle and I couldn't even open the Start menu so I tried to Ctrl + Alt + Delete and nothing happened for a couple of minutes. Then my screen just went black with the same loading circle for the mouse icon. I left it for 20 mins and nothing changed. At least its a change I guess

Did you use the Norton Removal Tool to uninstall Norton?

writhziden said:

Did you use the Norton Removal Tool to uninstall Norton?

@ writhziden - yes that's how I uninstalled it

Dave76 said:

Can you post your specs.
Looks like it might be a hardware issue, we will need the complete system specs.
In the lower left corner of any of your posts you will see 'My System Specs' at the bottom of the drop box click 'Update Your System Specs'.
Look in the lower left corner of any of the other members posts in this tread for an example of what we need to see.

Use these links to find your system specs.
Speccy Free System information Utility
System Info - See Your System Specs

@Dave76 - just updated all the system spec information now, let me know if anything is unclear

thankyou guys

Also my hard drives are connected to the motherboard via the JMicron socket on the motherboard and my CD / DVD rom drive was connected to the mother board via a Marvell 91xx socket. Possibly could explain some BSOD errors that Dave76 mentioned previously.

@Dave76 - I previously had my SSD hard drive which has windows installed on it connected to the Intel 6GB SATA connector and the other hard drive to a Marvel 6GB SATA connector. I then switched both of them to use Intel 3GB SATA connectors but I still have the same crashing problem

@Dave76 - Ahh ok I just updated the firmware now (it did need updating) I'll let you know if it crashes again or not! Thanks