Random BSOD while playing WOW


  1. Posts : 12
    windows 7 64bit
       #1

    Random BSOD while playing WOW


    Hello,

    My system had BSOD in the past but I managed to fixed it by dusting out the computer. Since then it has been running pretty smoothly with no problem. BSOD came back several days ago and I have no idea what is causing it. This usually happen when I'm playing WOW but also when I'm sleeping, woke up in the morning and the computer restarted (wow wasn't on). I have attached the dumps and the necessary files. I appreciate in advance on any help. Looking forward to hear back for you.

    Thanks,
    Anh

    Edit:
    OS Name: Microsoft Windows 7 Ultimate x64bit
    OS Version: 6.1.7601 Service Pack 1 Build 7601
      My Computer


  2. Posts : 12
    windows 7 64bit
    Thread Starter
       #2

    bump
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #3

    Please remove the overclock and reset your system to it's default values. Once we have a stable system at default values, then you can test the overclock separately.
    CPUID: "Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz"
    MaxSpeed: 2400
    CurrentSpeed: 3375
    Running Nov 2011 to Jan 2012 memory dumps (9)

    MSINFO32 shows many different BSOD's - suggestive of:
    - hardware problems (to include a malfunctioning overclock)
    - compatibility issues
    - low-level driver problems
    - or even a malware infection

    9 memory dumps
    5 different BSOD error codes
    3 different causes blamed
    I suspect that the overclock has caused a failure - either in the RAM or the video card.
    We can't tell what's wrong while the system is overclocked, so you must restore the system to stock values.
    Then we must prove that the system is stable this way BEFORE restoring the overclock.
    Just because the overclock may have worked successfully in the past, doesn't mean that there isn't a problem with it now (or that it may have caused damage to your hardware).
    Once the system has been returned to stock settings, please run these free diagnostics to test for damage to the system: Hardware Diags

    BSOD BUGCHECK SUMMARY
    Code:
    
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010612-20295-01.dmp]
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Fri Jan  6 06:12:31.652 2012 (UTC - 5:00)
    System Uptime: 0 days 2:31:22.119
    Probably caused by : ntkrnlmp.exe ( nt!AlpcpQueueIoCompletionPort+138 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  WmiPrvSE.exe
    FAILURE_BUCKET_ID:  X64_0xA_nt!AlpcpQueueIoCompletionPort+138
    Bugcheck code 0000000A
    Arguments fffff800`605b0c5e 00000000`00000002 00000000`00000000 fffff800`02cbc458
    BiosVersion =   P06 
    BiosReleaseDate = 09/09/2008
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 3375
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010512-20763-01.dmp]
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Thu Jan  5 14:25:01.424 2012 (UTC - 5:00)
    System Uptime: 0 days 9:04:50.891
    Probably caused by : ntkrnlmp.exe ( nt!AlpcpQueueIoCompletionPort+138 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  WmiPrvSE.exe
    FAILURE_BUCKET_ID:  X64_0xA_nt!AlpcpQueueIoCompletionPort+138
    Bugcheck code 0000000A
    Arguments fffff800`605a6c5e 00000000`00000002 00000000`00000000 fffff800`02cb2458
    BiosVersion =   P06 
    BiosReleaseDate = 09/09/2008
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 3375
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010512-23041-01.dmp]
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Thu Jan  5 05:19:16.901 2012 (UTC - 5:00)
    System Uptime: 0 days 5:24:54.742
    *** WARNING: Unable to verify timestamp for intelppm.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_GenuineIntel
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS
    Bugcheck code 00000124
    Arguments 00000000`00000000 fffffa80`04ecc028 00000000`b2000040 00000000`00000800
    BiosVersion =   P06 
    BiosReleaseDate = 09/09/2008
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 3375
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010412-22448-01.dmp]
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Wed Jan  4 23:53:25.017 2012 (UTC - 5:00)
    System Uptime: 0 days 23:45:11.858
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  WmiPrvSE.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    Bugcheck code 0000003B
    Arguments 00000000`c0000005 00000000`00000000 fffff880`09bf7d30 00000000`00000000
    BiosVersion =   P06 
    BiosReleaseDate = 09/09/2008
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 3375
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\123011-27378-01.dmp]
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Fri Dec 30 01:43:52.104 2011 (UTC - 5:00)
    System Uptime: 1 days 10:47:07.946
    Probably caused by : ntkrnlmp.exe ( nt!AlpcpQueueIoCompletionPort+138 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  WmiPrvSE.exe
    FAILURE_BUCKET_ID:  X64_0xA_nt!AlpcpQueueIoCompletionPort+138
    Bugcheck code 0000000A
    Arguments fffff800`605a7c5e 00000000`00000002 00000000`00000000 fffff800`02cb3458
    BiosVersion =   P06 
    BiosReleaseDate = 09/09/2008
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 3375
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\122111-23197-01.dmp]
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Wed Dec 21 19:16:52.064 2011 (UTC - 5:00)
    System Uptime: 1 days 15:19:58.905
    Probably caused by : ntkrnlmp.exe ( nt!AlpcpQueueIoCompletionPort+138 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  WmiPrvSE.exe
    FAILURE_BUCKET_ID:  X64_0xA_nt!AlpcpQueueIoCompletionPort+138
    Bugcheck code 0000000A
    Arguments fffff800`605acc5e 00000000`00000002 00000000`00000000 fffff800`02cb8458
    BiosVersion =   P06 
    BiosReleaseDate = 09/09/2008
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 3375
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\122011-21590-01.dmp]
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Tue Dec 20 03:55:51.967 2011 (UTC - 5:00)
    System Uptime: 1 days 10:39:28.434
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+329f54 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xBE
    PROCESS_NAME:  Wow.exe
    FAILURE_BUCKET_ID:  X64_0xBE_nvlddmkm+329f54
    Bugcheck code 000000BE
    Arguments 00000000`004001ea 5b900001`32d8d025 fffff880`0a5d7840 00000000`0000000a
    BiosVersion =   P06 
    BiosReleaseDate = 09/09/2008
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 3375
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\120811-24460-01.dmp]
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Thu Dec  8 05:57:17.257 2011 (UTC - 5:00)
    System Uptime: 0 days 9:18:43.991
    Probably caused by : ntkrnlmp.exe ( nt!AlpcpQueueIoCompletionPort+138 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  WmiPrvSE.exe
    FAILURE_BUCKET_ID:  X64_0xA_nt!AlpcpQueueIoCompletionPort+138
    Bugcheck code 0000000A
    Arguments fffff800`5f5aec5e 00000000`00000002 00000000`00000000 fffff800`01cba458
    BiosVersion =   P06 
    BiosReleaseDate = 09/09/2008
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 3375
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\112811-37721-01.dmp]
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Mon Nov 28 20:45:46.749 2011 (UTC - 5:00)
    System Uptime: 5 days 23:48:22.552
    Probably caused by : hardware ( nt!CmpCallCallBacks+ea )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  Wow.exe
    FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
    Bugcheck code 00000050
    Arguments fffff13f`ba5ba440 00000000`00000000 fffff800`0203ac1a 00000000`00000007
    BiosVersion =   P06 
    BiosReleaseDate = 09/09/2008
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 3375
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My Computer


  4. Posts : 12
    windows 7 64bit
    Thread Starter
       #4

    Thank you very much for the reply. I will restore to default value and I will run the test. I will repost once I get it done. Thanks.

    Anh
      My Computer


 

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