BSOD always around start up Error BCCode: d1

stevejma · 06 Jan 2012

I recently built a new PC and installed Windows 7 Home Premium 64bit on it. At first I was getting some blue screens but after installing the necessary Windows updates and drivers for my hardware the issue seemed to go away. Then about a week into my PC I've noticed it would blue screen very close to after the PC starts up and Windows is finished loading. It's very sporadic and sometimes it doesn't happen at all. I don't know if this is hardware issue or a driver issue but this is the error I just got:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000000000097C0
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001681D67
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

These are my specs (I am running Windows 7 Home Premium 64bit that is a FULL RETAIL version, not OEM):

i5-2500K Sandy Bridge stock @ 3.3GHz
16GB (4GBx4) DDR3 1600MHz Corsair Vengeance
NVIDIA GeForce GTX 570 HD 2.5GB [EDIT: the card is an EVGA branded card]
GigaByte GA-Z68MA
850W Corsair CMPSU-850TXV2
2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD

I placed the order from CyberpowerPC INC on Black Friday of last year (November 25, 2011) and it arrived on December 20th, 2011. So I've owned the actual PC for less than a month.

usasma · 06 Jan 2012

Perfmon and MSINFO32 show these devices aren't installed:

Ethernet Controller PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&B75C242&0&00E6 The drivers for this device are not installed.

Universal Serial Bus (USB) Controller PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&4219E1E&0&00E7 The drivers for this device are not installed.

SM Bus Controller PCI\VEN_8086&DEV_1C22&SUBSYS_50011458&REV_05\3&13C0B0C5&0&FB The drivers for this device are not installed.

Only 54 Windows Updates since SP1 - most systems have 60-70 or more. Please check with Windows Update and get any available updates.

Updating drivers and Windows is very important because of the issues with the Sandy Bridge CPU's.

systeminfo.txt shows this network adapter: NETGEAR WNDA3100v2 N600 Wireless Dual Band USB Adapter
Please ensure that you ONLY use Win7 compatible drivers with this device as other drivers can (and will) cause BSOD's. Here's my rant about these devices:

I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

MSINFO32 shows one memory dump (from 21 Dec 2011) that blames your wireless USB adapter's drivers. Please follow the advice above for updating the driver. DO NOT use the device if you can't get Win7 drivers.

Daemon Tools is a known cause of BSOD's in some Win7 systems. Please uninstall the program and then use this free tool to ensure that the troublesome sptd.sys driver is removed from the system: DuplexSecure - FAQ - Remove 64 bit sptd.sys

2 Netgear wireless devices installed on the system:

Start Menu\Programs\NETGEAR WNA1100 Smart Wizard Public:Start Menu\Programs\NETGEAR WNA1100 Smart Wizard Public

Start Menu\Programs\NETGEAR WNDA3100v2 Smart Wizard Public:Start Menu\Programs\NETGEAR WNDA3100v2 Smart Wizard Public

Please uninstall the NETGEAR WNA1100 device

11 memory dumps over 7 days (31 Dec 2011 to 06 Jan 2012)
5 different BSOD errors cited
5 different causes are cited also
This is most likely a hardware problem, but can be caused by compatibility issues (older Netgear drivers), low-level driver problems (like Daemon Tools), or even malware.

Netgear drivers date from 2007 (scmndisp.sys Wed Jan 17 02:48:03 2007) - see the above paragraph about wireless USB devices.

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010612-17581-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Jan  6 02:14:33.498 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:38.731
BugCheck D1, {97c0, 2, 0, fffff88001681d67}
Probably caused by : tcpip.sys ( tcpip!IppProcessDeliverList+87 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_tcpip!IppProcessDeliverList+87
Bugcheck code 000000D1
Arguments 00000000`000097c0 00000000`00000002 00000000`00000000 fffff880`01681d67
BiosVersion = F2
BiosReleaseDate = 04/15/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010612-17440-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Jan  6 02:12:03.710 2012 (UTC - 5:00)
System Uptime: 0 days 12:22:04.569
BugCheck D1, {20, 2, 0, fffff8800a0a0c14}
*** WARNING: Unable to verify timestamp for bcmwlhigh664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwlhigh664.sys
Probably caused by : bcmwlhigh664.sys ( bcmwlhigh664+1bc14 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_bcmwlhigh664+1bc14
Bugcheck code 000000D1
Arguments 00000000`00000020 00000000`00000002 00000000`00000000 fffff880`0a0a0c14
BiosVersion = F2
BiosReleaseDate = 04/15/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010412-19141-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Jan  4 21:57:29.297 2012 (UTC - 5:00)
System Uptime: 0 days 0:21:18.530
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iCompleteDoneTransfer+a15 )
BUGCHECK_STR:  0xc2_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc2_7_USBPORT!USBPORT_Core_iCompleteDoneTransfer+a15
Bugcheck code 000000C2
Arguments 00000000`00000007 00000000`0000109b 00000000`00000000 fffffa80`0e89c860
BiosVersion = F2
BiosReleaseDate = 04/15/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010212-16754-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan  2 21:41:43.767 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:00.000
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
Bugcheck code 00000109
Arguments a3a039d8`9e4d261d b3b7465e`f0c9f583 fffff800`03022d61 00000000`00000001
BiosVersion = F2
BiosReleaseDate = 04/15/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010212-15678-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan  2 10:15:54.121 2012 (UTC - 5:00)
System Uptime: 0 days 0:04:02.354
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
Bugcheck code 00000109
Arguments a3a039d8`9e4e2b1b b3b7465e`f0cafa81 fffff800`03022d49 00000000`00000001
BiosVersion = F2
BiosReleaseDate = 04/15/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010212-16770-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan  2 10:10:44.767 2012 (UTC - 5:00)
System Uptime: 0 days 0:10:00.000
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
Bugcheck code 00000109
Arguments a3a039d8`9e9c064d b3b7465e`f119d5fb fffff800`03022d48 00000000`00000001
BiosVersion = F2
BiosReleaseDate = 04/15/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010212-21465-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan  2 01:18:03.444 2012 (UTC - 5:00)
System Uptime: 0 days 13:06:52.303
Probably caused by : Ntfs.sys ( Ntfs!ExAllocateFromNPagedLookasideList+12 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!ExAllocateFromNPagedLookasideList+12
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`02665018 fffff880`02664870 fffff800`030dbb65
BiosVersion = F2
BiosReleaseDate = 04/15/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010112-18220-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Jan  1 12:09:18.254 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:13.113
Probably caused by : Ntfs.sys ( Ntfs!FindNextIndexEntry+24e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  plugin-contain
FAILURE_BUCKET_ID:  X64_0x50_Ntfs!FindNextIndexEntry+24e
Bugcheck code 00000050
Arguments fffff888`012a2640 00000000`00000000 fffff880`012f425e 00000000`00000005
BiosVersion = F2
BiosReleaseDate = 04/15/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010112-16926-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Jan  1 12:06:16.109 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:59.342
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
Bugcheck code 00000109
Arguments a3a039d8`9e4c45be b3b7465e`f0c91514 fffff800`03022ba4 00000000`00000001
BiosVersion = F2
BiosReleaseDate = 04/15/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010112-16598-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Jan  1 12:03:10.803 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:58.037
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
Bugcheck code 00000109
Arguments a3a039d8`9e4b55f1 b3b7465e`f0c82547 fffff800`03022ba4 00000000`00000001
BiosVersion = F2
BiosReleaseDate = 04/15/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\123111-16146-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Dec 31 21:11:23.455 2011 (UTC - 5:00)
System Uptime: 0 days 0:02:07.688
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
Bugcheck code 00000109
Arguments a3a039d8`9e4d3822 b3b7465e`f0ca0788 fffff800`03022d7c 00000000`00000001
BiosVersion = F2
BiosReleaseDate = 04/15/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

stevejma · 06 Jan 2012

I'll try that. I just went and installed some more Windows Updates. (Why Windows didn't notify me that there were any new ones in the first place is beyond me).

Just a few notes. I've used Daemon tools on my other Windows 7 laptop and it's never Blue Screened. But I removed it just in case. Also thinking back on it now that was perhaps the first thing I should have done is remove the drivers for the other USB adapter when I got a new one to replace it. Though it's strange to me since both of the adapters I've used have on the packaging and on their website (it's a Netgear N600) that it is Windows 7 compatible. I uninstalled the drivers and reinstalled it from the disk and all the necessary updates just in case.

Hopefully it'll stop Blue Screening altogether.

stevejma · 06 Jan 2012

Actually on second thought I do have one more concern. I decided to download that DriverScanner and give it a run. It says I have several device drivers out of date. Some of them are just USB hubs and my iPod USB connector which I'm not worried about. But it does mention several things such as the pci standard pci-to-pci bridge and pci standard host cpu bridge. I want to update them all but it seems I have to BUY the software in order to do so. I tried googling these things but my results have turned up short. How do I do this?

usasma · 06 Jan 2012

The manufacturer's will claim compatibility - but I don't know what criteria that they use, or how much testing that they do. We have repeatedly seen here (and on other forums) that older drivers and wireless USB devices will cause BSOD's.

The same for the Daemon Tools. It'll work for a while, and then something will go awry and your system will start spitting out BSOD's. Search the page at this link for "Daemon Tools". There's 2 sections (one starts with "a", the other starts with "sp") - and we found all of those due to Blue Screens on different people's systems. Here's the link: Driver Reference

No need to buy the software.
Also, it's 2 of the reasons that I don't like this software:
- it's confusing to figure out just where you can get the PCI or USB stuff from (it's the chipset drivers)
- they're using this confusing nomenclature to hold you up for money.

Go to the support website of the manufacturer of your motherboard and download the chipset drivers. That will update your drivers to the latest version available. Not only will it update the PCI stuff, but it'll also get some of the USB stuff also.

stevejma · 08 Jan 2012

Okay so it's been a couple of days and I haven't encountered a single blue screen. I'll mark this as solved. Thanks to everyone who helped!