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#1
BSOD ntoskrnl.exe+7c1e9 need fixxing
hi i have a relitivly new gaming computer and i seem to be getting these bsod ntoskrnl.exe+7c1e9 quite freguently pleas help
specs
Code:Advanced SystemCare Diagnose Report v1.0 Date: 2012/01/08 10:15:11 ---------------------------------- 01 - Operating System ---------------------------------- 0101 - Operating System : Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506) 0102 - Language : English (Regional Setting: English) 0103 - BIOS : BIOS Date: 03/08/11 10:42:32 Ver: 08.00.15 0104 - Processor : AMD Phenom(tm) II X4 970 Processor (4 CPUs), ~3.5GHz 0105 - Memory : 8192MB RAM 0106 - Available OS Memory : 8190MB RAM 0107 - Page File : 1057MB used, 15321MB available 0108 - Windows Dir : C:\Windows 0109 - DirectX Version : DirectX 11 0110 - DX Setup Parameters : Not found 0111 - User DPI Setting : 96 DPI (100 percent) 0112 - System DPI Setting : 96 DPI (100 percent) 0113 - DWM DPI Scaling : Disabled 0114 - DxDiag Version : 6.01.7601.17514 ---------------------------------- 02 - Processor ---------------------------------- 0201 - Caption : AMD Phenom(tm) II X4 970 Processor x4 ~3511MHz 0202 - Current Clock Speed : 3511MHz 0203 - L1-Cache : 512.00 KB 0204 - L2-Cache : 2.00 MB 0205 - L3-Cache : 6.00 MB ---------------------------------- 03 - Video Adapter ---------------------------------- 0305 - Device Key : Enum\ 0306 - Display Memory : n/a 0307 - AdapterRAM : 0 0308 - Current Mode : 1400 x 1050 (32 bit) (1Hz) 0313 - DDI Version : unknown 0314 - Driver Model : unknown 0315 - Driver Beta : False 0316 - Driver Debug : False 0318 - Driver Size : 0 0322 - Mini VDD Size : 0 0323 - Device Identifier : {D7B70EE0-4340-11CF-B123-B03DAEC2CB35} 0324 - Vendor ID : 0x0000 0325 - Device ID : 0x0000 0326 - SubSys ID : 0x00000000 0327 - Revision ID : 0x0000 0328 - Driver Strong Name : Unknown 0329 - Rank Of Driver : Unknown 0332 - D3D9 Overlay : n/a 0333 - DXVA-HD : n/a 0334 - DDraw Status : Not Available 0335 - D3D Status : Not Available 0336 - AGP Status : Not Available 0337 - Notes : No problems found. 0338 - OpenGL : 6.1.7600.16385 (win7_rtm.090713-1255) ---------------------------------- 04 - Memory ---------------------------------- 0401 - Total Memory : 8.00 GB 0402 - Free Memory : 6.97 GB 0403 - Total Pagefile : 15.99 GB 0404 - Free Pagefile : 14.96 GB 0405 - Bank Label : BANK0 0406 - Speed : 667 MHz 0407 - Total Width : 64 Bits 0408 - Capacity : 2.00 GB 0405 - Bank Label : BANK1 0406 - Speed : 667 MHz 0407 - Total Width : 64 Bits 0408 - Capacity : 2.00 GB 0405 - Bank Label : BANK2 0406 - Speed : 667 MHz 0407 - Total Width : 64 Bits 0408 - Capacity : 2.00 GB 0405 - Bank Label : BANK3 0406 - Speed : 667 MHz 0407 - Total Width : 64 Bits 0408 - Capacity : 2.00 GB ---------------------------------- 05 - Network ---------------------------------- 0501 - Description : Realtek PCIe GBE Family Controller 0502 - Driver Date : 6-10-2011 0503 - Driver Version : 7.46.610.2011 ---------------------------------- 06 - Motherboard ---------------------------------- 0601 - Model : M4A87TD EVO 0602 - Manufacturer : ASUSTeK Computer INC. ---------------------------------- 07 - Sound Device ---------------------------------- 0702 - Default Sound Playback : False 0703 - Default Voice Playback : False 0714 - Min/Max Sample Rate : 4642294, 4642294 0715 - Static/Strm HW Mix Bufs : 4642294, 4642294 0716 - Static/Strm HW 3D Bufs : 4642294, 4642294 0717 - HW Memory : 4642302 0718 - Voice Management : False 0719 - EAX(tm) 2.0 Listen/Src : False, False 0720 - I3DL2(tm) Listen/Src : False, False 0721 - Notes : This computer cannot play audio because the Windows Audio service is not enabled. Use the Sounds and Devices Properties control panel to enable audio. No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer. ---------------------------------- 08 - Hard Disk ---------------------------------- 0801 - Model : ST3500418AS ATA Device(Seagate, 500G) 0802 - Media Type : Fixed hard disk media 0803 - Size : 465.76 GB 0804 - Interface Type : Serial ATA 0801 - Model : ST3500418AS ATA Device(Seagate, 500G) 0802 - Media Type : Fixed hard disk media 0803 - Size : 465.76 GB 0804 - Interface Type : Serial ATA 0805 - Driver Date : 6-21-2006 0806 - Driver Version : 6.1.7600.16385 0807 - Caption : C:\ 0808 - Capacity : 465.66 GB 0809 - Free Space : 381.45 GB 0810 - Drive Type : 3-Fixed 0811 - File System : NTFS 0807 - Caption : D:\ 0808 - Capacity : 465.76 GB 0809 - Free Space : 410.58 GB 0810 - Drive Type : 3-Fixed 0811 - File System : NTFS ---------------------------------- 09 - Process ---------------------------------- 0901 - 000 Idle 0 0 0 0901 - 004 System 0 0 0 0901 - 11c smss.exe 0 0 0 normal 0901 - 16c csrss.exe 0 0 0 normal 0901 - 190 csrss.exe 1 174 79 normal 0901 - 198 wininit.exe 0 0 0 high 0901 - 1c4 services.exe 0 0 0 normal 0901 - 1e4 lsass.exe 0 0 0 normal 0901 - 1ec lsm.exe 0 0 0 normal 0901 - 214 winlogon.exe 1 4 0 high 0901 - 26c svchost.exe 0 0 0 normal 0901 - 2b8 svchost.exe 0 0 0 normal 0901 - 318 svchost.exe 0 0 0 normal 0901 - 34c svchost.exe 0 0 0 normal 0901 - 380 svchost.exe 0 0 0 normal 0901 - 3a8 svchost.exe 0 0 0 normal 0901 - 3c4 svchost.exe 0 0 0 normal 0901 - 12c svchost.exe 0 0 0 normal 0901 - 4d8 explorer.exe 1 342 219 normal 0901 - 530 ctfmon.exe 1 4 3 normal 0901 - 368 svchost.exe 0 0 0 normal 0901 - 764 iexplore.exe 1 268 98 normal C:\Program Files (x86)\Internet Explorer 0901 - 6f4 iexplore.exe 1 69 56 normal C:\Program Files (x86)\Internet Explorer 0901 - 4c8 iexplore.exe 1 28 62 normal C:\Program Files (x86)\Internet Explorer 0901 - 378 ASC.exe 1 1624 287 normal C:\Program Files (x86)\IObit\Advanced SystemCare 5 0901 - 424 WmiPrvSE.exe 0 0 0 normal 0901 - 628 ASCTray.exe 1 62 34 normal C:\Program Files (x86)\IObit\Advanced SystemCare 5 0901 - 6bc WmiPrvSE.exe 0 0 0 normal 0901 - 0e0 iexplore.exe 1 26 49 normal C:\Program Files (x86)\Internet Explorer 0901 - 208 ToolBox.exe 1 450 106 normal C:\Program Files (x86)\IObit\Advanced SystemCare 5 0901 - 374 Sus10_SysExplorer.exe 1 90 43 normal C:\Program Files (x86)\IObit\Advanced SystemCare 5 ---------------------------------- 10 - Service ---------------------------------- 1001 - Base Filtering Engine - [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork] 1001 - Cryptographic Services - [C:\Windows\system32\svchost.exe -k NetworkService] 1001 - DHCP Client - [C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted] 1001 - DNS Client - [C:\Windows\system32\svchost.exe -k NetworkService] 1001 - Windows Event Log - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted] 1001 - IKE and AuthIP IPsec Keying Modules - [C:\Windows\system32\svchost.exe -k netsvcs] 1001 - Workstation - [C:\Windows\System32\svchost.exe -k NetworkService] 1001 - TCP/IP NetBIOS Helper - [C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted] 1001 - Windows Firewall - [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork] 1001 - Network Connections - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted] 1001 - Network List Service - [C:\Windows\System32\svchost.exe -k LocalService] 1001 - Network Location Awareness - [C:\Windows\System32\svchost.exe -k NetworkService] 1001 - Network Store Interface Service - [C:\Windows\system32\svchost.exe -k LocalService] 1001 - Plug and Play - [C:\Windows\system32\svchost.exe -k DcomLaunch] 1001 - Power - [C:\Windows\system32\svchost.exe -k DcomLaunch] 1001 - User Profile Service - [C:\Windows\system32\svchost.exe -k netsvcs] 1001 - Windows Defender - [C:\Windows\System32\svchost.exe -k secsvcs] 1001 - Windows Management Instrumentation - [C:\Windows\system32\svchost.exe -k netsvcs] 1001 - Windows Driver Foundation - User-mode Driver Framework - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted] ---------------------------------- 11 - Windows Express ---------------------------------- 1101 - System Score : 5.9 1102 - Memory Score : 7.5 1103 - CPU Score : 7.4 1104 - Graphics Score : 7.5 1105 - Gaming Score : 7.5 1106 - Disk Score : 5.9 ---------------------------------- 12 - Event Log ---------------------------------- 1201 - Time : 1/8/2012 2:30:10 AM 1202 - Source : SideBySide 1203 - Description : Activation context generation failed for "C:\Program Files\ATI\CIM\Bin64\SetACL64.exe". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis. 1201 - Time : 1/7/2012 4:59:49 PM 1202 - Source : SideBySide 1203 - Description : Activation context generation failed for "C:\Program Files\ATI\CIM\Bin64\SetACL64.exe". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis. 1201 - Time : 1/9/2012 1:41:07 AM 1202 - Source : DCOM 1203 - Description : DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334} 1201 - Time : 1/9/2012 1:35:58 AM 1202 - Source : DCOM 1203 - Description : DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 1201 - Time : 1/9/2012 1:35:52 AM 1202 - Source : DCOM 1203 - Description : DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 1201 - Time : 1/9/2012 1:35:46 AM 1202 - Source : Service Control Manager 1203 - Description : The following boot-start or system-start driver(s) failed to load: AsIO BHDrvx64 ccHP discache IDSVia64 spldr SRTSPX SymIRON SYMTDIv Wanarpv6 1201 - Time : 1/9/2012 1:35:43 AM 1202 - Source : BugCheck 1203 - Description : The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff80002e7060e, 0xfffff8800ce958e0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 010812-34647-01. 1201 - Time : 1/9/2012 1:35:38 AM 1202 - Source : EventLog 1203 - Description : The previous system shutdown at 9:33:12 AM on 1/8/2012 was unexpected. 1201 - Time : 1/9/2012 1:24:16 AM 1202 - Source : Service Control Manager 1203 - Description : The following boot-start or system-start driver(s) failed to load: BHDrvx64 SYMTDIv 1201 - Time : 1/9/2012 1:24:15 AM 1202 - Source : Service Control Manager 1203 - Description : The Norton Internet Security service terminated with service-specific error %%-1. 1201 - Time : 1/8/2012 4:56:02 PM 1202 - Source : Service Control Manager 1203 - Description : The following boot-start or system-start driver(s) failed to load: BHDrvx64 SYMTDIv 1201 - Time : 1/8/2012 4:56:01 PM 1202 - Source : Service Control Manager 1203 - Description : The Norton Internet Security service terminated with service-specific error %%-1. ---------------------------------- End of file - 13726 Bytes bsod report by blue screen viewer 010812-34647-01.dmp 1/8/2012 9:35:43 AM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02e7060e fffff880`0ce958e0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+7cc40 NT Kernel & System Microsoftฎ Windowsฎ Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+7cc40 C:\Windows\minidump\010812-34647-01.dmp 4 15 7601 275,784