Three BSOD in the Last Three Weeks

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  1. Posts : 15
    windows 7 home premium 64 bit
       #1

    Three BSOD in the Last Three Weeks


    Hi,

    I am on an ASUS N53SN since this summer. I didn't encounter any serious problems. But in December I met a BSOD. 2 days ago and today I met others without any programs running.

    I zipped the required files as said in the posting instructions for BSOD. They are attached.
    The Basic System specs are as follows:

    Intel core i5-2410M 64 Bit
    Intel HD 3000 & Nvidia GT 550M 2 GB
    4 GB Ram
    Windows 7 Home Premium OEM

    I would appreciate any help to understand and solve the problem.
    Thanks in advance.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi.

    Remove avast from your system.


    Download and install Microsoft Security Essentials with windows firewall enable.


    For your system security you can also use this Good and Free system security combination.



    Update (or remove for testing purposes) this software\driver Apple iPod/iPhone Mobile USB device.


    Apple - Downloads



    Finish
    and post back.
      My Computer


  3. Posts : 15
    windows 7 home premium 64 bit
    Thread Starter
       #3

    Thanks for the quick reply, but I have been using Avast and Apple related software for a long time without any problems. They are all up to date.
    There must be something else which causes this Blue Screens in the recent weeks. Can dump files show the reason?
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    You had 2 crashes\bsods,i analyzed the minidumps and the one points to,

    usbaapl64.sys Apple iPod/iPhone Mobile USB device driver.

    and the other points to

    nvlddmkm.sys nVidia Video drivers.


    So please follow my directions and co-op with me for better results.


    Remove avast from your system (for testing purposes).


    Download and install Microsoft Security Essentials with windows firewall enable.


    For your system security you can also use this Good and Free system security combination.



    Update (or remove for testing purposes) this software\driver Apple iPod/iPhone Mobile USB device.


    Apple - Downloads


    Download and install the Driver Sweeper.

    Download the most recent software\driver for your
    NVIDIA .

    Uninstall
    nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

    Install the new nvidia software\driver,restart.

    Update
    DirectX .

    Read carefully the instructions and run NVIDIA/AMD Video Card - Test with OCCT post here the results.

    Run
    RAM - Test with Memtest86+
    Let it run until at least 7 passes are completed, or errors are found (whichever comes first). The longer you run it, the better.



    Finish
    and post back.
      My Computer


  5. Posts : 15
    windows 7 home premium 64 bit
    Thread Starter
       #5

    Thanks,

    I will try them tomorrow and post the results.
      My Computer


  6. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #6

    Ok,finish and post back.
      My Computer


  7. Posts : 15
    windows 7 home premium 64 bit
    Thread Starter
       #7

    One thing to ask,

    How shall I remove driver for Apple iPod/iPhone Mobile USB device?

    I have Apple Mobile Device Support on programs list but I cannot see the device in Device Manager. Would removing the one in the programs list be enough?
      My Computer


  8. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #8

    atiro said:
    One thing to ask,

    How shall I remove driver for Apple iPod/iPhone Mobile USB device?

    I have Apple Mobile Device Support on programs list but I cannot see the device in Device Manager. Would removing the one in the programs list be enough?
    Normally res.
      My Computer


  9. Posts : 15
    windows 7 home premium 64 bit
    Thread Starter
       #9

    Hi,
    I followed all the steps. The tests didn't show any errors.
    I uninstalled avast but reinstalled apple related software. I will see how it turns out.
    Thanks for the trouble.
      My Computer


  10. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #10

    The point is to to stay 1-2 days (if possible) without the apple software for testing purposes.

    Because this software\driver included in the crash\bsod.
      My Computer


 
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