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Windows 7: Explorer.exe application crash multiple times.

10 Jan 2012   #1
btmt

Windows 7 Ultimate 32bit ver. 6.1.7600 Build 7600
 
 
Explorer.exe application crash multiple times.

I am getting the explorer.exe error multiple times in the day, I have also repair installed and also restored the system at the safe state of system but after sometimes the error occurs as before.
I have also done sfc/scannow system file checking but it says the system does not have any integrity problems.
The error gives the following statement every times:

Problem signature:
Problem Event Name: BEX
Application Name: Explorer.EXE
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc60d
Fault Module Name: StackHash_a7aa
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 02210fd5
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d


please suggest me a possible solution for problem or little advice.
Thanks in Advance for ur kind reply.


My System SpecsSystem Spec
.
10 Jan 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

First thing to try with explorer.exe errors is a Disk Check with both boxes checked.
My System SpecsSystem Spec
10 Jan 2012   #3
btmt

Windows 7 Ultimate 32bit ver. 6.1.7600 Build 7600
 
 

Got it i will try this now, thanks for reply i will let u no if any problem occurs.
My System SpecsSystem Spec
.

10 Jan 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by btmt View Post
Got it i will try this now, thanks for reply i will let u no if any problem occurs.
Sounds good. Good luck!
My System SpecsSystem Spec
11 Jan 2012   #5
btmt

Windows 7 Ultimate 32bit ver. 6.1.7600 Build 7600
 
 

Thanks writhziden for your kind suggestion and also for ur good wishes but " Disk Check with both boxes checked " didn't helped me so i tried another utility "appcrashview" from nirsoft.com (http://www.nirsoft.net/utils/app_crash_view.html) but it also didn't show the result i guess may be use of ccleaner have accidently removed the windows error report files i will wait for another crash to post the result from "appcrashview utility".
If there are any other solutions or suggestions please let me know so i will try the other way to remove the problem.
My System SpecsSystem Spec
11 Jan 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

The next step is to check for system file corruption. Use SFC /SCANNOW Command - System File Checker to check for corrupted system files. :)
My System SpecsSystem Spec
11 Jan 2012   #7
btmt

Windows 7 Ultimate 32bit ver. 6.1.7600 Build 7600
 
 

Thanks, I have already mentioned that i have used SFC /SCANNOW Command - System File Checker but i will do it again then I will let you know about system status.
Thanks for your time sir.
My System SpecsSystem Spec
11 Jan 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by btmt View Post
Thanks, I have already mentioned that i have used SFC /SCANNOW Command - System File Checker but i will do it again then I will let you know about system status.
Thanks for your time sir.
Ah, sorry, missed that line. Probably not necessary. Another possible cause of explorer problems is application conflicts. Run through the steps to Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
11 Jan 2012   #9
btmt

Windows 7 Ultimate 32bit ver. 6.1.7600 Build 7600
 
 

It's OK, don't be sorry sir you are helping me with my problem thats all matters and I am very thankful to U for ur kind suggestions & it would be a good to use SFC /SCANNOW for second time to verify situation again.
So i have used again SFC /SCANNOW Command and the result shows that the system is fine and no other integrity violations are found.
Now i will check for another solution (
Troubleshoot Application Conflicts by Performing a Clean Startup) provided by u and will post the system situation after this troubleshooting.
I think this process is going to take much time so will reply as soon as possible after the clean startup verification.
My System SpecsSystem Spec
11 Jan 2012   #10
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by btmt View Post
It's OK, don't be sorry sir you are helping me with my problem thats all matters and I am very thankful to U for ur kind suggestions & it would be a good to use SFC /SCANNOW for second time to verify situation again.
So i have used again SFC /SCANNOW Command and the result shows that the system is fine and no other integrity violations are found.
Now i will check for another solution (
Troubleshoot Application Conflicts by Performing a Clean Startup) provided by u and will post the system situation after this troubleshooting.
I think this process is going to take much time so will reply as soon as possible after the clean startup verification.
That's fine, I'll be here when you report back. :)
My System SpecsSystem Spec
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 Explorer.exe application crash multiple times.




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