No Username & Password field visible after reboot/Ctrl-Alt-Del


  1. hoptoit
    Posts : 4
    Windows 7 Professional 32/64-bit
       New #1

    No Username & Password field visible after reboot/Ctrl-Alt-Del


    Hi.
    I saw a very old thread on this issue which appeared to be a dead-end. Has anyone figured it out yet? This issue is happening on a Workstation PC with Windows 7 Pro 64-bit....the last software update before login crash was Trend Micro corporate Officescan if that helps at all. Please HELP !!
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    hoptoit said:
    Hi.
    I saw a very old thread on this issue which appeared to be a dead-end. Has anyone figured it out yet? This issue is happening on a Workstation PC with Windows 7 Pro 64-bit....the last software update before login crash was Trend Micro corporate Officescan if that helps at all. Please HELP !!
    Have you tried removing Trend micro?
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  4. hoptoit
    Posts : 4
    Windows 7 Professional 32/64-bit
    Thread Starter
       New #3

    Hi zigzag3143.
    Thanks for replying. I have not removed Trend Micro because I have many computers set up exactly the same as this one so I assume it to be a Windows issue. I have thought about reinstalling Trend Micro to see if that fixes it but I read so many web pages with people having this problem I thought maybe someone might have a solution already. If you think I should remove Trend Micro for a test I will try that....if you think this is a real Windows problem I will wait and search more for a solution....please let me know what you think and if you find a solution or not (you may have better resources than I do).
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  6. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #4

    hoptoit said:
    Hi zigzag3143.
    Thanks for replying. I have not removed Trend Micro because I have many computers set up exactly the same as this one so I assume it to be a Windows issue. I have thought about reinstalling Trend Micro to see if that fixes it but I read so many web pages with people having this problem I thought maybe someone might have a solution already. If you think I should remove Trend Micro for a test I will try that....if you think this is a real Windows problem I will wait and search more for a solution....please let me know what you think and if you find a solution or not (you may have better resources than I do).
    "iffy" things like this are usually a combination of things. I doubt any machine you have is EXACTLY the same.

    I would still remove Trend (you can always re-install it).
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  7. hoptoit
    Posts : 4
    Windows 7 Professional 32/64-bit
    Thread Starter
       New #5

    I am waiting for Monday when the user starts again fresh to see if any of my other tricks have worked so I will update next week sometime. Thanks again.
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  8. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #6

    hoptoit said:
    I am waiting for Monday when the user starts again fresh to see if any of my other tricks have worked so I will update next week sometime. Thanks again.
    Good luck
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