New
#1
Random BSOD - Windows 7 - newly purchased refurbished laptop
Hi 7forums!
Here are my specs:
Toshiba P775-S7215 core i7
Is Windows 7 Home Premium 64bit, came installed with the laptop - no disk, ie OEM
I just bought it from Newegg.com. It's a refurbished machine and came with no documents or disks. When this first started happening I did a repair install or whatever it is you can select after pressing F2 on boot. Then I bought a 30-day license for DriverMax and updated the drivers. And did a Windows Update, etc.
I read somewhere today that Norton could cause it so I uninstalled it (wasn't full version anyway). But it's still happening.
I've attached a zip file containing the health report and the contents of Windows_NT6_BSOD_jcgriff2. Let me know if I messed it up and I will redo.
Thanks, in advance, if anyone can help.
I've got a couple of weeks left to the 30 day warranty from Newegg. If it's just a matter of fixing a few bugs then I'd rather do that then return it and maybe end up with something worse. Newegg only has a replacement policy for the machine.