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BSOD on cold boot - stop code 0x0000001E
Hi I hope someone can help with my BSOD problem... Here are the details...
Is Windows 7 Home Premium . . .
- x86 (64-bit)
- I've restored the original installed OS on the system using 'Restore Factory Settings'
- an OEM version?
- The age of system (hardware) is 11 months old
- I've reinstalled the OS because of this BSOD problem but I'm still getting the same problem.
This problem started a couple of weeks ago, I always have a BSOD on a cold boot, usually in the morning when I switch it on. It also occurs if I shut down the comp for a significant length of time. I never have this problem if I warm boot (restart) the comp, no matter how many times I restart it doesnt happen!
I thought maybe I had a virus so reinstalled the OS on the C drive twice, once from a disc backup I know is clean, and once from the partition. The BSOD came back after both instances. I've followed your BSOD posting guidelines and have included the zipped Windows_NT6_BSOD_jcgriff2 folder and system health report.
Any help with this would be very much appreciated, and I thank you in advance.
P.S. If any more info is needed let me know, I'll be monitoring this thread regularly! :)
Cheers