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Windows 7: Computer gets stuck at welcome screen after sleep/hibernate

12 Jan 2012   #1
bartnawer

home premium
 
 
Computer gets stuck at welcome screen after sleep/hibernate

If I close my laptop, half the time, the computer freezes after I put in my password. It just gets stuck on the welcome screen with the spinning wheel. It doesn't always happen, but I have to do a hard reset everytime it does. I already set the HD to never turn off, so I am just wondering what else i can do to stop this freezing? Thanks !


My System SpecsSystem Spec
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12 Jan 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

We will need a little more information to proceed with troubleshooting your problem. We can better assist you if you follow the https://www.sevenforums.com/crashes-d...tructions.html (I realize you aren't having a blue screen, but other logs are generated by those instructions that would help track down the problem)
My System SpecsSystem Spec
13 Jan 2012   #3
bartnawer

home premium
 
 

Is Windows 7 . . . - x86 (32-bit) or x64 ?-64 - the original installed OS on the system?-Yes - an OEM or full retail version?-OEM - What is the age of system (hardware)?~2 years - What is the age of OS installation (have you re-installed the OS?) No.
My System SpecsSystem Spec
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13 Jan 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

You have a lot of application errors due to the Bonjour Service (part of iTunes and Apple software). See Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 for fixing this error.
My System SpecsSystem Spec
13 Jan 2012   #5
bartnawer

home premium
 
 

Tried that, still gets frozen sometimes at the welcome screen. It has also started freezing alot more just in regular usage. Any help?
My System SpecsSystem Spec
13 Jan 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

You should Troubleshoot Application Conflicts by Performing a Clean Startup and see if you can find the service/application causing conflicts.
My System SpecsSystem Spec
03 Feb 2012   #7
writhziden

Windows 7 Home Premium 64 Bit
 
 

Did a clean startup resolve the problem? Let us know if you need any further troubleshooting.
My System SpecsSystem Spec
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 Computer gets stuck at welcome screen after sleep/hibernate




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