If I close my laptop, half the time, the computer freezes after I put in my password. It just gets stuck on the welcome screen with the spinning wheel. It doesn't always happen, but I have to do a hard reset everytime it does. I already set the HD to never turn off, so I am just wondering what else i can do to stop this freezing? Thanks !
We will need a little more information to proceed with troubleshooting your problem. We can better assist you if you follow the https://www.sevenforums.com/crashes-d...tructions.html (I realize you aren't having a blue screen, but other logs are generated by those instructions that would help track down the problem)
Is Windows 7 . . . - x86 (32-bit) or x64 ?-64 - the original installed OS on the system?-Yes - an OEM or full retail version?-OEM - What is the age of system (hardware)?~2 years - What is the age of OS installation (have you re-installed the OS?) No.
You have a lot of application errors due to the Bonjour Service (part of iTunes and Apple software). See Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 for fixing this error.
Tried that, still gets frozen sometimes at the welcome screen. It has also started freezing alot more just in regular usage. Any help?
You should Troubleshoot Application Conflicts by Performing a Clean Startup and see if you can find the service/application causing conflicts.
Did a clean startup resolve the problem? Let us know if you need any further troubleshooting.
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