BSOD playing call of duty modern warfare2

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  1. Posts : 11
    WINDOWS 7 HOME PREMIUM X64
       #1

    BSOD playing call of duty modern warfare2


    Hello I have been having bsods playing this game.pc specs are:
    new win 7 home premium x64 - installed 3 days fresh install
    m/b gigabyte ga-ma770t-ud3p- latest f12 bios
    phenom2 x2 550 unlocked to x4 b50 @3.4Ghz@1.4v (for 2 years)
    western digital black caviar 640GB
    team elite ddr3 1333 9-9-9-24-2t in bios 1.62v
    antec ea-650w p/s
    palit sonic 9600gt (2 years old)
    asus 2014 lit dvdrw
    coolermaster centurion case
    fan monitor display
    put together by myself
    History- 3 weeks ago had win xp home and installed a evga gtx560ti FPB(850mhz)
    desktop ok ,but games or testing, bsods reformatted fresh install twice did not help.
    3 days ago upgraded to win7 64bit (purely to rec extra memory)home premium retail.TDR's lockups, unable to play any games, drivers 266 to 290 tried, that bad
    put 9600gt back and used latest 290.53 drivers. No TDR's cod 1 plays ok but call
    of duty modern warfare bsods within 30mins, also cannot perform prime95 test immediate bsod-did the same with the gtx.Attachment 193076

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    hope i got the attachments correct. I know enough to get myself into trouble
    but not enough to get myself out. I thought a faulty gtx card was my problem
    and its possible i have more than 1 problem. any reply's i would be gratefull.
    thank you
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    Nope, attachments aren't correct - some things are missing (I use the perfmon report, the systeminfo.txt report, the MSINFO32.nfo report, and any memory dump files that are available). Please try again, and zip up the entire contents into 1 zip file to upload.

    That being said, it's significant that you can't run Prime95. Please start out with the first 3 free diagnostics at this link (memory, hard drive, and antimalware): Hardware Diags
    I'm particularly concerned about your memory, so the memory test is (IMO) the most important test to run.

    Post back with the results and we'll move on from there.
      My Computer


  3. Posts : 11
    WINDOWS 7 HOME PREMIUM X64
    Thread Starter
       #3

    Thanks usasma, i followed a sticky but i have a knack for making the simple difficult. i will try and make a iso memtest cd thank you
      My Computer


  4. Posts : 11
    WINDOWS 7 HOME PREMIUM X64
    Thread Starter
       #4

    Hello, as you suggested i made and ran an iso for memtest86 and also seagate seatools hardrive test, results:-
    memtest 11.58hrs- 12 pass no errors
    seatools long test and short test both a -pass
    i use norton internet protection and malwarebytes and scans are ok paste of event 41. i downloaded "brinks" gif file but upload in bits. thanks for taking the time to look, i do appreciate it.
    <?xml version="1.0" encoding="UTF-8" standalone="true"?>
    -<Events>-<Event xmlns="http://schemas.microsoft.com/win/200...stem><Provider Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" Name="Microsoft-Windows-Kernel-Power"/><EventID>41</EventID><Version>2</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000000000000002</Keywords><TimeCreated SystemTime="2012-01-14T10:10:49.423215500Z"/><EventRecordID>6357</EventRecordID><Correlation/><Execution ThreadID="8" ProcessID="4"/><Channel>System</Channel><Computer>Vernon-PC</Computer><Security UserID="S-1-5-18"/></System>-<EventData><Data Name="BugcheckCode">0</Data><Data Name="BugcheckParameter1">0x0</Data><Data Name="BugcheckParameter2">0x0</Data><Data Name="BugcheckParameter3">0x0</Data><Data Name="BugcheckParameter4">0x0</Data><Data Name="SleepInProgress">false</Data><Data Name="PowerButtonTimestamp">0</Data></EventData>-<RenderingInfo Culture="en-AU"><Message>The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.</Message><Level>Critical</Level><Task/><Opcode>Info</Opcode><Channel>System</Channel><Provider>Microsoft-Windows-Kernel-Power</Provider><Keywords/></RenderingInfo></Event></Events>malwarbytes scans are ok
      My Computer


  5. Posts : 5,705
    Win7 x64 + x86
       #5

    Please zip up the contents of C:\Windows\Minidump and upload it with your next post. There's at least 3 memory dumps in there:
    Volume in drive C has no label.
    Volume Serial Number is 5EF0-FB8E

    Directory of C:\Windows\minidump

    14/01/2012 04:03 PM <DIR> BUILTIN\Administrators .
    14/01/2012 04:03 PM <DIR> NT SERVICE\TrustedInsta..
    14/01/2012 03:02 PM 262,144 011412~1.DMP BUILTIN\Administrators 011412-21808-01.dmp
    14/01/2012 03:17 PM 292,368 011412~2.DMP BUILTIN\Administrators 011412-22854-01.dmp
    14/01/2012 04:03 PM 288,256 011412~3.DMP BUILTIN\Administrators 011412-28314-01.dmp
    Try the CPU stress tests at this link: Hardware Diags
      My Computer


  6. Posts : 11
    WINDOWS 7 HOME PREMIUM X64
    Thread Starter
       #6

    usasma said:
    Please zip up the contents of C:\Windows\Minidump and upload it with your next post. There's at least 3 memory dumps in there:
    Volume in drive C has no label.
    Volume Serial Number is 5EF0-FB8E

    Directory of C:\Windows\minidump

    14/01/2012 04:03 PM <DIR> BUILTIN\Administrators .
    14/01/2012 04:03 PM <DIR> NT SERVICE\TrustedInsta..
    14/01/2012 03:02 PM 262,144 011412~1.DMP BUILTIN\Administrators 011412-21808-01.dmp
    14/01/2012 03:17 PM 292,368 011412~2.DMP BUILTIN\Administrators 011412-22854-01.dmp
    14/01/2012 04:03 PM 288,256 011412~3.DMP BUILTIN\Administrators 011412-28314-01.dmp
    Try the CPU stress tests at this link: Hardware Diags
    Okay ahhh a bit embarrassing but i don't know how to zip dump files i have tried
    using debugger to educate myself and access denied to open dump in debugger.
    I dragged a dump file to the desktop but looks good there )) but can't zip it,
    frustrating.. deleted prime95 and downloaded again making sure it was the correct version for win7 x64. tried small fft test, bsod as it is starting.
      My Computer


  7. Posts : 11
    WINDOWS 7 HOME PREMIUM X64
    Thread Starter
       #7

    Somehow i managed debugger to open a minidump and i tried to use the
    !analyze -v function which said incorrect symbols but down the bottom it mentioned
    FAULTING MODULE- fffff 80002e 66000 nt (nt in blue writing)
    DEBUG_FLR_IMAGE_TIMESTAMP: 0
    BUGCHECK_STR: 0X124_AuthenticAMD
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    CURRENT_IRQL: 0
    then a stack test series of letters numbers then-
    STACK_COMMAND: kb
    FOLLOWUP_NAME: Machineowner
    MODULE_NAME: hardware (in blue)
    IMAGE_NAME: hardware
    BUCKET_ID: WRONG_SYMBOLS
    Followup: Machineowner
    i tried command- !findthebuild which said service not found
    it mentions a kd> lmvm hardware
    lmvm nt
    hope this is helpfull and not annoying info
    again thanks usasma.
      My Computer


  8. Posts : 11
    WINDOWS 7 HOME PREMIUM X64
    Thread Starter
       #8

    Forgot to mention i tried cpu tests as advised, tried two:-
    cpufreebenchmark2-pass
    intelburntest- after maybe 1 min bsod guess thats a fail?.
    I have temp monitoring fan control meter on pc set fans to high so
    pc temps were not high at bsod about 32c (42c).
    unlocked x2 to x4 means onboard sensors will not register temps, hence
    large aftermarket tuniq tower 120 extreme cpu cooler and fan controller
    with temp gauge.:)
      My Computer


  9. Posts : 11
    WINDOWS 7 HOME PREMIUM X64
    Thread Starter
       #9
      My Computer


  10. Posts : 5,705
    Win7 x64 + x86
       #10

    Try more CPU tests

    Zipping goes like this:
    Drag all Minidumps to your Desktop
    Left click on 1st one
    Hold down the "Ctrl" key and left click on the rest (individually)
    Right click on the highlighted icons and click on "Send to"
    Select "Compressed (zipped) folder"
    Then follow the prompts to save it on your Desktop

    You can do a bit more with memory dumps, but with the STOP 0x124 error that you show - there's just not much info that we can wring from it. We can get driver info, which is the biggest help.
    Here's a step-by-step guide. It looks intimidating, but just go through it step by step and it'll work for you: http://www.carrona.org/dbgrpt.html

    Also, please do this for the MSINFO32 report:
    - Go to Start and type in "msinfo32" and press Enter
    - When the utility opens, save a copy of it as an .nfo file, and another copy as a .txt file
    - Zip them up and upload it with your next post.

    Good luck!
      My Computer


 
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