BSOD skyping and surfing using google chrome. Minidump file attached


  1. Posts : 2
    Windows 7 Ultimate
       #1

    BSOD skyping and surfing using google chrome. Minidump file attached


    My name is Christian and im 14 years old. Can some one help me diagnose what the problem in my laptop may be? I was on skype videocalling with someone when all of a sudden, BSOD popped up on the screen. I was on google chrome too facebooking ( if thats a word :P) I dont wanna panic cause i know u guys could help me w this problem. I wanna determine if its a hardware problem or a software one. Thanks for in advance for ur help :P God bless y'all
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    christianbellin said:
    My name is Christian and im 14 years old. Can some one help me diagnose what the problem in my laptop may be? I was on skype videocalling with someone when all of a sudden, BSOD popped up on the screen. I was on google chrome too facebooking ( if thats a word :P) I dont wanna panic cause i know u guys could help me w this problem. I wanna determine if its a hardware problem or a software one. Thanks for in advance for ur help :P God bless y'all
    Hi Christian and welcome

    Easy, your AVG.


    I notice your AVG which is often at least a contributing cause of BSOD'S . Please remove and replace your AVG with Microsoft Security Essentials AT LEAST TO TEST

    Download tools and utilities | AVG Worldwide

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  3. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #3

    Welcome to SF, Christianbellin,

    First follow zigzag's excellent advice.

    Since this is happening during Internet-related activities, please make sure you have the latest network and video drivers. Also audio driver, since Skype uses audio.
      My Computer


  4. Posts : 2
    Windows 7 Ultimate
    Thread Starter
       #4

    ok i will try that solution out. Thanks bro. :) ! ur the best
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    christianbellin said:
    ok i will try that solution out. Thanks bro. :) ! ur the best
    I forgot. Be sure you have the latest version of skype.


    This is it.
    Last edited by zigzag3143; 29 Feb 2012 at 00:41.
      My Computer


 

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