BSOD, All pointing to memory issues, 0x000000de

Page 1 of 2 12 LastLast

  1. Posts : 7
    Windows 7 Home Premium 64 bit
       #1

    BSOD, All pointing to memory issues, 0x000000de


    Hello, for the past couple of weeks, I've been having BSOD crashes at least once every week. Sometimes while using my computer, sometimes while it's idle. The latest one happened a few minutes ago, which is why I'm here. I downloaded a program called Blue Screen View, and EACH AND EVERY BSOD point to a file called ntoskrnl.exe.

    The two main errors I've been getting are "IRQL not less or equal" and "memory management". However, the one a few minutes ago stated "Pool Corruption in File Area", once again pointing to ntoskrnl.exe as the cause in BlueScreenView.exe.

    Now, I'm beginning to suspect this is my RAM going bad. I say this because I remember when I upgraded to my RAM to 8 GB this past August, I had bought Patriot brand RAM sticks, but I should've read the reviews BEFORE buying it because lots of people were complaining of Patriot RAM failing. Can anyone offer any help to determine what I need to do? I know I need run memtest, and I will hopefully get a chance to do so soon.

    I'm running on 8 GB RAM, Windows 7 Home Premium 64 bit, Intel Core 2 Duo on a Dell Studio 540 desktop. Windows Vista was originally installed on this system, but I bought and installed Windows 7 over it in January '11. In August '11, I reinstalled as 64 bit when I upgraded my RAM. The system was purchased from Dell in December 2008.

    Attached in one file are two DMP files from the two latest BSODs.
      My Computer


  2. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #2

    Welcome to SF.

    For an analysis, you will need to follow these instructions:

    https://www.sevenforums.com/crashes-d...tructions.html

    And you are certainly correct. Please run memtest86+ and let it make at least 7 passes.
      My Computer


  3. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Thank you. I will post the perfmon.html file a little later tonight, I managed to get the other files before I left. They are attached.
      My Computer


  4. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #4

    Your Intel G43/G45 video driver (2009) needs to be updated.

    Your Realtek network driver (2009) needs to be updated.

    And run the memtest86+
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    As said earlier, here's the HTML file from the performance monitor report.

    EDIT:

    Question:

    I know memtest stresses the CPU. However, whenever my CPU usage is at 100%, the PC fan kicks on and it is LOUD. I know it's dangerous to try this, but is there a way I could disable that fan JUST FOR THE MEMTEST? And then re-enable it afterward?
      My Computer


  6. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #6

    If updating the drivers solves your problems, then there is no reason to run memtest86+ which, as the name implies, tests your memory. Otherwise, run memtest86+ and don't worry about the fan. I'm not aware of any dangers - plus you should be able to stress you hardware without worry. Otherwise, there is something wrong with your hardware. Do NOT disable your fan - for excessive heat IS a problem.
      My Computer


  7. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    Okay, I did run MEMTEST as suggested, and it did find errors on the very first test. Now, I need to find which RAM module (or slot) is bad. Any suggestions?
      My Computer


  8. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #8

    Remove all modules except one. Test, repeat for all modules individually (don't know if you have 4 x 2 or 2 x 4).
      My Computer


  9. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    Eventhough I know I should've let each module pass more than once, I tested all the modules individually for one pass in each slot (e.i. stick 1 in slot 1, stick 2 in slot 2 etc) and none of them failed individually. I also tried (twice with testing two at a time) and still no fails. It only failed on the first test I conducted with all FOUR modules installed, during the first pass.

    I'm going to try to test each stick tomorrow with multiple passes in just one single slot and see what that produces. Meanwhile, since the BSODs are happening more frequently, since I also have four modules, I removed one to see if I experience any problems. Then, if I do, I'll remove another, etc.

    My PC's second fan has also been running at random recently, like twice or three times a day for about 1-2 seconds each.

    This is getting tricky.
      My Computer


  10. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #10

    Is your memory the same (exactly the same as far as manufacturer and specs) or is it mixed?
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 13:44.
Find Us