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Windows 7: BSOD - bugcode_usb_driver?

15 Jan 2012   #1
wungchow

Windows 7 Pro x64
 
 
BSOD - bugcode_usb_driver?

Hi I see that someone else recently got the same bug, please help! I attached dumps


My System SpecsSystem Spec
.
15 Jan 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:
Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\wungchow\Windows_NT6_BSOD_jcgriff2\011512-13603-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03056000 PsLoadedModuleList = 0xfffff800`0329b670
Debug session time: Sun Jan 15 06:46:07.405 2012 (UTC - 7:00)
System Uptime: 0 days 0:18:46.295
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 5, fffffa8009354b20}

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************
Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent
Arg4: fffffa8009354b20, TimeoutContext - PortData

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xFE

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff88001047a60 to fffff800030d2c40

STACK_TEXT:  
fffff880`03569ad8 fffff880`01047a60 : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx
fffff880`03569ae0 fffff800`033c99e3 : fffffa80`09335050 00000000`00000001 ffffffff`dc3a58a0 fffff800`032732b8 : usbhub!UsbhHubProcessChangeWorker+0xec
fffff880`03569b40 fffff800`030dd001 : fffff800`03273200 fffff800`033c9901 fffffa80`0671ab00 fffff800`032732b8 : nt!IopProcessWorkItem+0x23
fffff880`03569b70 fffff800`0336dfee : 00000000`00000000 fffffa80`0671ab60 00000000`00000080 fffffa80`0668eb30 : nt!ExpWorkerThread+0x111
fffff880`03569c00 fffff800`030c45e6 : fffff880`0336d180 fffffa80`0671ab60 fffff880`033780c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03569c40 00000000`00000000 : fffff880`0356a000 fffff880`03564000 fffff880`03569830 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
usbhub!UsbhHubProcessChangeWorker+ec
fffff880`01047a60 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  usbhub!UsbhHubProcessChangeWorker+ec

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbhub

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c15

FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

Followup: MachineOwner
---------
See USB Driver - General Fix for Problems for methods to fix USB crashes.
My System SpecsSystem Spec
15 Jan 2012   #3
wungchow

Windows 7 Pro x64
 
 

This happened because i used a temporary mouse (an old wireless one) and then when replugged in my wired one it crashed after a bit. Should I bother doing this fix unless it happens again?
My System SpecsSystem Spec
.

15 Jan 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by wungchow View Post
This happened because i used a temporary mouse (an old wireless one) and then when replugged in my wired one it crashed after a bit. Should I bother doing this fix unless it happens again?
It may not be necessary. Do your normal routine for a while and see if the wireless mouse remnants continue to cause conflicts.
My System SpecsSystem Spec
05 Feb 2012   #5
writhziden

Windows 7 Home Premium 64 Bit
 
 

How have things been since removing the wireless mouse? Have the wireless drivers still been causing conflicts, or was it a one time crash?
My System SpecsSystem Spec
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