New
#1
Windows wont shutdown always proberly, error with DWM.exe.
Hello everyone!
Firstly i wanna apologize my very bad english spelling skills and say that i´m new to this forum.
My problem started about month ago, very often when i try to shutdown or reboot my windows suddenly everything gets blurry on my desktop and nothing happens. I can move mouse and use keyboard, but it only reacts to ctrl+alt+del and when i press that combination it goes to that "login" screen.
If i try to shut it down from there, screen just goes black and nothing happens. Luckily today when i pressed ctrl+alt+del it also popped up this error message:
dwm.exe - Application Error : The instruction at 0x690043f0 referenced memory at 0x690043f0. The memory could not be written.
Click on OK to terminate the program
When i clicked it windows would shutdown normally as it should be, but this was a first time it popped up and usually i´ve had to shut down my pc from power button when my desktop crashes at shutdown.
The weird thing is that windows management log claims that this pop up window has shown itself always whwn i get that error. but anyways this was the first time i saw it.
I have reinstalled my system but that was no use, i´m starting to get pretty confused.
I have no problems when windows is on or when i´m gaming, browsing internet, listening music, multitasking etc etc.
Only problem is this crashing what keeps happening sometimes when i try to shutdown/ reboot my pc. my conclusion is that DWM.exe wont shutdown proberly.
D: i hope someone here understanded my messed up text and can help me!
Edit: My OS is Windows 7 ultimate x64
Edit2: Last time it crashes was at 21:47:31 local Finnish time and that was the same time when the error window "dwm.exe - Application Error : The instruction at 0x695743f0 referenced memory at 0x695743f0. The memory could not be written.
Click on OK to terminate the program" popped up first time.
Also when desktop got blurry i also could still hear msn message voice.
Last edited by ChronoRunner; 18 Jan 2012 at 22:39. Reason: Included OS info/ included last crashing time and some notes