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19 Jan 2012 | #1 |
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dmp files need to be analyzed
Hi guys,
My system is crashing form last 2 days... I could boot my system through safe mode. But its failing, while i'm booting it on normal mode. Its going fine, till i'm typing my username and password. After that its crashing with the blue dump screen. I found the system is generated .dmp files on it. Since i'm a unix admin, i'm not having much experience on windows. Kindly help me to find the solution by analyzing the attached crash files. Note: Remove .txt on the attachment files. Thanks Guna |
My System Specs![]() |
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19 Jan 2012 | #2 |
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Unable to do right click
Hi Dudes,
I'm unable to d right click on any of the document and folders. When i do right click on any of the files, its hanging and explorer is become unstable. i Could do right click on my Mycomputer and Local drives. But not with folders and files. Kindly help me to resolve the same. Thanks Guna |
My System Specs![]() |
19 Jan 2012 | #3 |
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Code:
Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\Gunasekaran\011912-16614-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Mini Kernel Dump does not have process information Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`0420c000 PsLoadedModuleList = 0xfffff800`04451670 Debug session time: Wed Jan 18 23:37:48.092 2012 (UTC - 7:00) System Uptime: 0 days 0:01:14.466 Loading Kernel Symbols ..............................................................Unable to load image Unknown_Module_00000000`00000000, Win32 error 0n2 *** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000 Unable to add module at 00000000`00000000 Loading User Symbols Loading unloaded module list ........ ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck F4, {3, fffffa800602ab30, fffffa800602ae10, fffff8000458c8b0} Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* CRITICAL_OBJECT_TERMINATION (f4) A process or thread crucial to system operation has unexpectedly exited or been terminated. Several processes and threads are necessary for the operation of the system; when they are terminated (for any reason), the system can no longer function. Arguments: Arg1: 0000000000000003, Process Arg2: fffffa800602ab30, Terminating object Arg3: fffffa800602ae10, Process image file name Arg4: fffff8000458c8b0, Explanatory message (ascii) Debugging Details: ------------------ PROCESS_OBJECT: fffffa800602ab30 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xF4 CURRENT_IRQL: 0 STACK_TEXT: fffff880`02833800 00000000`00000000 : fffff900`c00f9600 fffffa80`00000000 fffff900`c00bc010 00000000`00000000 : 0xfffff960`00199655 STACK_COMMAND: kb SYMBOL_NAME: ANALYSIS_INCONCLUSIVE FOLLOWUP_NAME: MachineOwner MODULE_NAME: Unknown_Module IMAGE_NAME: Unknown_Image DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: X64_0xF4_ANALYSIS_INCONCLUSIVE BUCKET_ID: X64_0xF4_ANALYSIS_INCONCLUSIVE Followup: MachineOwner --------- Update the following drivers. A windows system process was terminated unexpectedly. Possible causes are hard disk errors... Viruses... Lack of Windows updates... Drivers... Thanks to Dave76 for help understanding possible causes. |
My System Specs![]() |
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19 Jan 2012 | #4 |
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Also, it was suggested to me by mgorman87 that I ask you to follow the https://www.sevenforums.com/crashes-d...tructions.html to provide us with better information. I was going to do this in a later step, but thinking it over, I decided to ask now so I do not forget.
Also, those drivers I mentioned updating are from McAfee Endpoint Encryption or McAfee SafeBoot. McAfee is known to cause blue screen crashes on some systems. I recommend removing it for testing purposes. If you need an antivirus/security software, we recommend Microsoft Security Essentials - Free Antivirus for Windows. We do not recommend installing two security systems at one time as that can also cause conflicts. mgorman87 also recommended that you run Hardware - Stress Test With Prime95 to determine hardware problems. He also recommended that you run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running). |
My System Specs![]() |
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