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BSOD System Service Exception
Hello. I keep getting BSOD messages whenever i alt tab out of games. Any idea whats causing it? I have several dumps 2500k P8p67 16gb Ram DDR3 2x 6950 crossfire windows 7 64bit ultimate
Hello. I keep getting BSOD messages whenever i alt tab out of games. Any idea whats causing it? I have several dumps 2500k P8p67 16gb Ram DDR3 2x 6950 crossfire windows 7 64bit ultimate
Update your Realtek drivers - RealtekCode:Rt64win7.sys Fri Jun 10 02:33:15 2011 (4DF1BAAB)
Update your video card drivers - ATI RadeonCode:atikmdag.sys Wed Nov 09 21:52:46 2011 (4EBB3C7E)
Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - https://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests
BSOD BUGCHECK SUMMARY
Code:Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Debug session time: Thu Jan 19 14:58:04.599 2012 (UTC - 5:00) System Uptime: 0 days 0:06:05.770 Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c ) EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. BUGCHECK_STR: 0x3B PROCESS_NAME: dwm.exe FAILURE_BUCKET_ID: X64_0x3B_nt!KiSystemServiceHandler+7c BiosReleaseDate = 11/30/2011 SystemManufacturer = System manufacturer SystemProductName = System Product Name CPUID: "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz" MaxSpeed: 3300 CurrentSpeed: 3300 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Debug session time: Thu Jan 19 14:51:21.642 2012 (UTC - 5:00) System Uptime: 0 days 0:16:08.438 Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c ) EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. BUGCHECK_STR: 0x3B PROCESS_NAME: dwm.exe FAILURE_BUCKET_ID: X64_0x3B_nt!KiSystemServiceHandler+7c BiosReleaseDate = 11/30/2011 SystemManufacturer = System manufacturer SystemProductName = System Product Name CPUID: "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz" MaxSpeed: 3300 CurrentSpeed: 3300 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Debug session time: Thu Jan 19 14:11:38.013 2012 (UTC - 5:00) System Uptime: 0 days 0:03:33.184 Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c ) EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. BUGCHECK_STR: 0x3B PROCESS_NAME: dwm.exe FAILURE_BUCKET_ID: X64_0x3B_nt!KiSystemServiceHandler+7c BiosReleaseDate = 11/30/2011 SystemManufacturer = System manufacturer SystemProductName = System Product Name CPUID: "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz" MaxSpeed: 3300 CurrentSpeed: 3300 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Thanks for your help. :)
I updated the realtek driver, indeed there a newer version out. I will not test to see if the problem still happens. If it does, ill be back. :)
One question though. I tried the 12.1a ati preview drivers, and the 11.12 ati official drivers, so why does the the date show up like that? I was using the latest ati drivers. Is there something im missing? I normally use driver cleaner with my uninstall.
I update realtek audio and internet drivers, ati drivers to 12.1b preview, i also updated my logitech drivers.
Had another BSOD just now, again when alt tabbing from fifa 2012. It only seems to happen with fifa btw, i can alt tab fine in battlefield 3.
I've run prime overnight and had no errors or fails.
Memtest i still need to do.
Crash is indicating your video card driver as the reason. I would uninstall your current video card drivers and then reinstall the stable release. Not the beta/preview release.
BSOD BUGCHECK SUMMARY
Code:Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Debug session time: Fri Jan 20 06:05:32.802 2012 (UTC - 5:00) System Uptime: 0 days 0:09:16.020 *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys Probably caused by : atikmdag.sys ( atikmdag+f7ac2 ) EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. BUGCHECK_STR: 0x3B PROCESS_NAME: firefox.exe FAILURE_BUCKET_ID: X64_0x3B_atikmdag+f7ac2 BiosReleaseDate = 11/30/2011 SystemManufacturer = System manufacturer SystemProductName = System Product Name CPUID: "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz" MaxSpeed: 3300 CurrentSpeed: 3300 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Yep ive narrowed the bug down to only happening when crossfire is enabled along with x16 aa. Just glad its not a hardware issue, it can be avoided though. Anyway this can be closed thanks for help.