Code:
Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\AlastorL\Windows_NT6_BSOD_jcgriff2\011912-32588-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0324e000 PsLoadedModuleList = 0xfffff800`03493670
Debug session time: Thu Jan 19 23:37:27.820 2012 (UTC - 7:00)
System Uptime: 0 days 0:13:17.866
Loading Kernel Symbols
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Loading User Symbols
Loading unloaded module list
.....
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa800d93c4e0, fffff880100b4ae4, ffffffffc000009a, 4}
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+c3bae4 )
Followup: MachineOwner
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7: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800d93c4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880100b4ae4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
FAULTING_IP:
nvlddmkm+c3bae4
fffff880`100b4ae4 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`02ddeb88 fffff880`1014f000 : 00000000`00000116 fffffa80`0d93c4e0 fffff880`100b4ae4 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`02ddeb90 fffff880`10122867 : fffff880`100b4ae4 fffffa80`0b8be000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02ddebd0 fffff880`1014ee0f : fffffa80`ffffd84d ffffffff`fffe7960 fffffa80`0d93c4e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`02ddec80 fffff880`0f437ec1 : fffffa80`0be0fc00 00000000`00000080 00000000`00000000 fffffa80`0b8b7010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`02dded00 fffff800`03565fee : 00000000`03b86646 fffffa80`0b8db620 fffffa80`06a0cb30 fffffa80`0b8db620 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`02dded40 fffff800`032bc5e6 : fffff800`03440e80 fffffa80`0b8db620 fffff800`0344ecc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02dded80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
nvlddmkm+c3bae4
fffff880`100b4ae4 4883ec28 sub rsp,28h
SYMBOL_NAME: nvlddmkm+c3bae4
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4e99233b
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
Followup: MachineOwner
---------
If you are overclocking any hardware, please stop.
See STOP 0x116: VIDEO_TDR_ERROR troubleshooting for more information regarding your crashes. Closely follow the first three posts by usasma in that thread.
Update the following drivers. The drivers may already be the latest, so if you cannot find an update, do not worry too much about it. You may want to install the drivers in compatibility mode for Vista if the newest are still prior to July 13, 2009. Drivers - Install Vista Drivers on Windows 7 may be a useful resource.
Code:
wacommousefilter fffff880`073b5000 fffff880`073bd000 Fri Feb 16 11:12:17 2007 (45d5f401) 00005ace wacommousefilter.sys
LVUSBS64 fffff880`0721d000 fffff880`07227980 Sat Jul 26 09:06:36 2008 (488b3d7c) 00019bfe LVUSBS64.sys
You may use the following sites as references for finding drivers. We recommend finding the manufacturer of the driver and downloading drivers directly from the manufacturer or software developer. If you have trouble finding a driver or driver manufacturer, let us know and we will do our best to assist you. If you need help, please provide the device name, manufacturer, and the driver .sys file that you are looking for.
- Driver Reference is a good site to find the driver .sys files, their descriptions, and the site most likely to contain an update.
- Driver Search Methods provides driver manufacturers and links to their homepages.
There are a few methods for updating drivers.
- Installing and updating drivers in 7
- Driver Install - Add Hardware Wizard
- Driver Install - Device Manager
To fully re-install a driver, use the following steps.
- Click Start Menu
- Right Click My Computer/Computer
- Click Manage
- Click Device Manager from the list on the left
- Find the device you are trying to uninstall by expanding the appropriate set of devices
- Right click the device
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer
- Install the latest driver for the device once Windows starts.
Alternatively:
- Login as an adminstrative user.
- Click Start Menu
- Click Control Panel
- Click Hardware and Sound
- Click Device Manager (the last link under Devices and Printers)
- Find the device you are trying to uninstall by expanding the appropriate set of devices
- Right click the device
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer
- Install the latest driver for the device once Windows starts.
Please remove any CD/DVD virtualization software, such as Daemon Tools/Alcohol 120% (if you have both installed, remove both), as they use drivers called sptd.sys and dtsoftbus01,sys that are known to cause BSODs. Use add/remove programs to remove the software. After removing the software, use the sptd.sys uninstaller to remove sptd.sys from the system.
I prefer TotalMounter as my CD/DVD virtualization software as it allows me to burn images to a virtual CD/DVD if I just want an ISO file instead of a disc, and it is free.
Many use MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor as well, which is also free.