Hi everyone
I have BSOD every time i'm using uTorrent. I restored the system with the version from yesterday, but nothing has changed.
I also looked up to the minidump file and mssmbios.sys and netio.sys were mentioned.
i'm on the Dell XPS l502x
i7-2670QM @ 2.20GHz
6GB RAM
NVIDIA GeForce GT 525M
OEM Windows 7 64bit
in use since november 2011, first user, no OS reinstalls
no problems till now
KIL
oh, i,ve forgot
I'm running Kaspersky IS 12, AVG free 2012 and windows firewall.
uTorrent is in the most recent version 3.1.3.
Remove AVG free 2012. You do not need two security programs that accomplish the same tasks and having both may be causing your crashes because they are trying to access the same system resources.
To remove AVG, use the AVG remover found here: AVG Download tools and utilities
kil,
thoughts to ponder:
As long as you are using any form of P2P networking to download files, you can anticipate malware infestations.
References citing the risk of using P2P programs:
How cyber criminals infect victims via P2P with pirated software on Vimeo
Malware: Help prevent the Infection
Perils of P2P File Sharing
How to Prevent the Online Invasion of Spyware and Adware
I strongly recommend that you uninstall:
µTorrent
ok, i removed avg, but bsod still happens. i think it's caused by kaspersky, because when i had ran windows in safe mode and then had utorrent opened for like 4 hours or so nothing happend.
any thoughts?
are You kidding? remove uTorrent? I choose only well seeded or high rated tpb torrents, isn't it safe?
You could try uninstalling Kaspersky with the Removal tool for Kaspersky Lab products and replacing it with Microsoft Security Essentials - Free Antivirus for Windows to test. I would bet that Kaspersky is not directly to blame but is masking the problem. It may be corrupted network or audio drivers or outdated drivers for these devices. The newer versions of paid antivirus programs rarely cause crashes anymore with the exception of a few, and Kaspersky is not generally in those few.
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