BSOD 0x00000019, 0x00000024, 0x0000001e, 0x0000003b


  1. Posts : 6
    Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
       #1

    BSOD 0x00000019, 0x00000024, 0x0000001e, 0x0000003b


    I am getting multiple BSOD daily. I reinstalled Windows and again the same problem.
    Here are some brief details of my computer. It is a custom buit computer which I bought a year ago. The original OS Windows Ultimate 64.
    Current OS Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
    Processor
    2.80 gigahertz AMD Phenom II X6 1055T
    Motherboard ASUSTeK Computer INC. M4A78T-E Rev 1.xx
    Bios American Megatrends Inc. 3406 08/20/2010
    Memory 8192 Megabytes Usable Installed Memory
    Video Card AMD Radeon HD 6800 Series

    Other details are in the attachement.

    I have run memory and HD diagnostics they have come clear and also checked for malware using malwarebytes.
    Any help in solving this will by appreciated.

    Thanxs
      My Computer


  2. Posts : 6
    Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
    Thread Starter
       #2

    0x1000007e


    Got a BSOD. Uploading the dmp file.
      My Computer


  3. Posts : 1,782
    Windows 7 Home Premium 64bit
       #3

    I only see one BSOD. Are you using any sort of computer cleaner?

    The one crash is blaming your video card driver.

    Code:
    AODDriver2.sys Wed Jun 15 04:38:35 2011 (4DF86F8B)
    First start off by removing AMD overdrive

    Your video card seems like it's up to date. I would still like for you to download the newest release, go into device manager, uninstall the video card, reboot, and then install the package you downloaded.
    ATI Radeon

    Code:
    L1E62x64.sys Sun Aug 23 01:08:09 2009 (4A90CEB9)
    Update your Athero's driver Attachment 194277

    Also, remove TuneUpUtilities. Your system log shows memory leaks from this program

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sat Jan 21 10:25:47.856 2012 (UTC - 5:00)
    System Uptime: 0 days 0:01:52.760
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+48b47e )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    PROCESS_NAME:  System
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+48b47e
    BiosReleaseDate = 08/20/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


  4. Posts : 6
    Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
    Thread Starter
       #4

    reloading dump files


    I am attaching the previous dump files. In the meantime I did uninstall tuneup utlilities, updated the Athero's driver. I used driver sweeper in safe mode removed the video card drivers and installed the package from ATI Radeon
    Last edited by buzz200; 21 Jan 2012 at 13:24. Reason: attachments
      My Computer


  5. Posts : 1,782
    Windows 7 Home Premium 64bit
       #5

    Please enable driver verifier and let it run 24-48 hours. If you get a BSOD then upload a new report. If nothing happens after 24-48 hours then disable driver verifier and move on to hardware tests
    Driver Verifier - Enable and Disable

    1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
    2. Prime95 - Run all three tests for 3-4 hours each or until fail - https://www.sevenforums.com/tutorials...t-prime95.html
    3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sat Jan 21 10:25:47.856 2012 (UTC - 5:00)
    System Uptime: 0 days 0:01:52.760
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+48b47e )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    PROCESS_NAME:  System
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+48b47e
    BiosReleaseDate = 08/20/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sat Jan 21 00:17:15.737 2012 (UTC - 5:00)
    System Uptime: 0 days 2:03:51.001
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+72d6 )
    BUGCHECK_STR:  0x19_22
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x19_22_nt!_??_::FNODOBFM::_string_+72d6
    BiosReleaseDate = 08/20/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Fri Jan 20 22:12:23.539 2012 (UTC - 5:00)
    System Uptime: 0 days 0:24:39.803
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+cbb )
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+cbb
    BiosReleaseDate = 08/20/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Thu Jan 19 05:47:06.623 2012 (UTC - 5:00)
    System Uptime: 0 days 0:30:40.887
    Probably caused by : Ntfs.sys ( Ntfs!NtfsUninitializeNtfsMcb+8c )
    PROCESS_NAME:  System
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsUninitializeNtfsMcb+8c
    BiosReleaseDate = 08/20/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Wed Jan 18 01:05:20.978 2012 (UTC - 5:00)
    System Uptime: 0 days 0:04:34.242
    *** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
    *** WARNING: Unable to verify timestamp for Unknown_Module_fffffa80`08470430
    *** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_fffffa80`08470430
    Probably caused by : Unknown_Module_fffffa80_08470430 ( Unknown_Module_fffffa80_08470430+4dc5f0 )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x1E_c0000005
    FAILURE_BUCKET_ID:  X64_0x1E_c0000005_Unknown_Module_fffffa80_08470430+4dc5f0
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Tue Jan 17 23:24:11.306 2012 (UTC - 5:00)
    System Uptime: 0 days 0:06:36.210
    Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  audiodg.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!ExpInterlockedPopEntrySListFault16+0
    BiosReleaseDate = 08/20/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Mon Jan 16 22:34:56.670 2012 (UTC - 5:00)
    System Uptime: 0 days 2:01:30.574
    Probably caused by : ntkrnlmp.exe ( nt!NtReadFile+9b )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgtray.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!NtReadFile+9b
    BiosReleaseDate = 08/20/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


  6. Posts : 6
    Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
    Thread Starter
       #6

    I enabled driver verifier and when I rebooted the computer I was getting a mom.exe application error (0╫0000135). I did a google search and found it is either .NETframe work or ATI drivers. I checked .NET Dowload and saw I had the latest so I reinstalled the ATI Drivers and the error message disappeared. However I am uable to launch some programes like Ninja Trader which I use. Getting error message (0x000135).

    In the meantime with the driver verifier running I got 2 bsod. However the second one didn't create a dump file. The error was NTFS_FILE_SYSTEM 0x00000024 I am attaching screen shot of the blue screen viewer.
      My Computer


  7. Posts : 1,782
    Windows 7 Home Premium 64bit
       #7

    Please run the tests i listed in my previous post. Also, disable driver verifier at this time

    Code:
    Event[4239]:
      Log Name: System
      Source: Ntfs
      Date: 2012-01-22T02:10:25.446
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: JCIML
      Description: 
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
    Please run CHKDSK on your drives - Disk Check

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Mon Jan 23 05:20:44.447 2012 (UTC - 5:00)
    System Uptime: 0 days 0:01:03.367
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1528 )
    BUGCHECK_STR:  0x19_3
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x19_3_VRF_nt!ExDeferredFreePool+1528
    BiosReleaseDate = 08/20/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


  8. Posts : 6
    Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
    Thread Starter
       #8

    I ran CHKDSK, memtest, Prime95. I couldn't run seatools for windows, however since my HD is western digitial I did run the WD HD Diagnostic Quick and Extended test. I had just one Bsod. Attaching the dump file.

    Thnxs for helping me out really appreciate it.
      My Computer


  9. Posts : 1,782
    Windows 7 Home Premium 64bit
       #9

    Did all the tests pass? Or were there any errors?

    Can you please re-enable driver verifier

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Wed Jan 25 19:18:57.253 2012 (UTC - 5:00)
    System Uptime: 0 days 0:06:14.157
    Probably caused by : memory_corruption ( nt!MiApplyRawFixups+23 )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x1E_c0000005
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!MiApplyRawFixups+23
    BiosReleaseDate = 08/20/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


  10. Posts : 6
    Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
    Thread Starter
       #10

    Yes all the test passed. I had enabled driver verifier for the passed 4 days no BSOD,s. Infact no BSOD in the last 11 days. That's great news. (I was getting 2-3 Bsods everyday). I hope the problem is solved. I just disabled driver verifier.

    I take this opportunity to thank you for helping me out. Thank you once again and God bless you.
      My Computer


 

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